Telecaller (Inbound & Outbound Calls)

Job Title: Telecaller (Inbound & Outbound Calls)

About Us:
We are a diversified business group with services in news media, real estate, home services, and interiors. To expand our customer base and maintain strong client relations, we are looking for an energetic Telecaller to join our growing team.

Job Description:
We are seeking a Telecaller who will handle both inbound and outbound calls, explain our services to potential customers, follow up on leads, and maintain proper call records. The ideal candidate should have good communication skills, a positive attitude, and the ability to convert inquiries into customers.

Key Responsibilities:

• Make outbound calls to potential and existing clients to explain services.
• Handle inbound customer calls and provide accurate information.
• Follow up on leads provided by the marketing/sales team.
• Maintain a call log and update customer database regularly.
• Generate appointments for the sales/operations team.
• Build positive relationships with customers through professional communication.

Requirements:

• Minimum 10th/12th pass (Graduate preferred).
• Excellent verbal communication skills (Hindi/Odia/English depending on client base).
• Basic computer knowledge (MS Office, CRM software preferred).
• Prior experience in telecalling, BPO, or customer service is an advantage.
• Persuasive, confident, and target-oriented mindset.

Salary: ₹8,000 – ₹15,000/month (Fixed + Incentives based on performance)
Work Type: Full-time, 6 days/week
Location: Nayapalli, Bhubaneswar

Why Join Us:

• Stable job with performance-based incentives.
• Opportunity to work across multiple business sectors.
• Training and growth opportunities in sales & customer handling.
• Friendly and supportive work environment.

Job Type: Full-time

Pay: ₹8,000.00 - ₹12,000.00 per month

Language:

• Hindi (Required)
• English (Required)
• Odia (Required)

Work Location: In person