Telecaller

Job Title: Telecaller

Location: Vikhroli, Mumbai
Department: Training & Placement Cell

Job Summary:

We are seeking a motivated Telecaller to engage with students and support them through short-term training programs under various skill development initiatives. The role involves reaching out to potential and enrolled candidates, Checking interest in training and job opportunities, coordinating batch enrolments, interview schedules, and documenting placement updates.

Key Responsibilities:

Make regular outbound calls to:

· Assess students interest in enrolling for training programs

· Inform them about available job opportunities, walk-ins, and interviews

· Share job descriptions, employer details, and explain eligibility criteria

· Encourage and confirm student participation in placement or training batches

· Maintain accurate and up-to-date call logs, student response data, and status reports in the MIS system

· Coordinate the sharing of interview schedules, company profiles, and other employer-related communication

· Conduct consistent follow-ups with students until they complete training or participate in interviews

Maintaining records of:

· Calling summary

· Potential Students Data with remarks

· Post-interview feedback

· Joining confirmations and job verification status

Working with Team Members:

· Mobilization team (for outreach and candidate sourcing)

· Training team (for batch planning and student readiness)

· Placement team (for job matching and employer coordination)

· Escalate student concerns or data issues promptly to the Placement Officer

Candidate Requirements:

Educational Qualification: Minimum 12th pass (Graduation preferred)

Experience: 0–1 year in telecalling, student counselling

Languages: Proficiency in Marathi, Hindi and basic English communication.

Strong verbal communication and interpersonal skills

Comfortable with outbound calling and daily reporting

Basic computer proficiency (MS Excel, Google Sheets, or MIS tools)

Familiarity with WhatsApp/email for professional communication

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹15,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• Can you travel to vikhroli ?
• If you are a fresher, it is fine but you should be active to do the work
• How soon can you join ?

Experience:

• Telecalling: 1 year (Required)

Language:

• Hindi (Required)
• English (Required)

Work Location: In person