Telecaller (Female)

Job Description

Metaverse Learn : We are hiring a proactive and persuasive Telecaller (Female) to handle inbound/outbound calls, convert inquiries into admissions, schedule institute appointments, manage batches, and contribute to sales targets. The role is crucial in driving student enrollments and supporting operations. Job Title: Telecaller (Female) Job Type: Full-Time Location: Aundh, Pune Key Responsibilities: Make outbound calls to students, parents, and educational institutes to explain and promote our courses Handle incoming inquiries and provide accurate course-related information Convert leads into admissions through consistent follow-ups and convincing communication Schedule appointments with institutes for the field sales team Support in managing batches – share joining details, coordinate schedules, and ensure attendance Assist in promotional outreach via WhatsApp, SMS, and email Maintain proper records of calls, leads, and follow-up actions in the CRM system Work closely with the sales and operations teams for smooth admissions and batch planning Collect feedback and report key concerns to the management Achieve weekly and monthly sales/enrollment target Required Qualifications: Must be Graduate 1–2 years of experience in telecalling, counseling, or inside sales (preferably in education or EdTech) Strong verbal communication in Marathi, Hindi, and English Basic computer knowledge and familiarity with CRM or Google Sheets Confident, polite, and target-driven approach Key Skills: Communication & Listening Sales Pitching & Target Achievement Appointment Scheduling Batch Coordination Relationship Management Data Entry & CRM Handling Job Type: Full-time Pay: ₹9,000.00 - ₹17,000.00 per month Schedule: Day shift Language: Marathi (Preferred) English (Preferred) Work Location: In person