Posted:2 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a motivated and confident Telecaller to join our dynamic team. The ideal candidate will be responsible for handling inbound and outbound calls, engaging with customers to promote our products/services, and maintaining positive relationships. You will play a key role in driving customer satisfaction and supporting our sales and service goals.

Key Responsibilities:

  • Make outbound calls to potential and existing customers.
  • Handle customer inquiries and provide information about products/services.
  • Follow up on leads and maintain detailed records of calls and feedback.
  • Meet daily/weekly/monthly targets for calls and conversions.
  • Handle customer complaints professionally and escalate when necessary.
  • Maintain CRM data accurately and update customer records.

Requirements:

  • 10th/12th pass or graduate (any discipline).
  • Excellent communication skills in Hindi.
  • Basic computer knowledge.
  • Strong listening and interpersonal skills.
  • Ability to work independently and in a team.
  • Previous experience in telesales/customer support is a plus but not mandatory.

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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