Telecaller (EdTech)

Job Description

As a Telecaller, you will be responsible for connecting with potential students through calls, understanding their learning needs, and presenting suitable course options. The role requires strong communication skills, persistence, and a student-focused approach.

Key Responsibilities

• Make outbound calls to prospective students and parents to share information about EdTech courses
• Attend inbound calls and respond to inquiries in a clear and professional manner
• Explain course features, duration, fees, and enrollment steps
• Follow up with interested leads to ensure successful conversions
• Maintain call records, lead details, and follow-up status in the system
• Coordinate with the admissions or business development team to meet targets
• Provide feedback to improve calling scripts and engagement methods

Candidate Requirements

• Good verbal communication skills in Malayalam and English
• Confident, patient, and customer-friendly approach
• Prior experience in telecalling, sales, or education sector is an advantage
• Basic computer skills and familiarity with CRM or calling systems
• Qualification: Plus Two / Graduation preferred

Job Details

• Employment Type: Full-time, Permanent
• Salary: Fixed pay with performance-based incentives

Job Types: Full-time, Permanent

Pay: ₹15,500.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment

Work Location: In person