Telecaller Cum CRM

REXON Interiors & Landscaping

3 years

1 - 2 Lacs

thonnakkal thiruvananthapuram kerala

Posted:1 week ago| Platform: SimplyHired logo

Apply

Skills Required

crm software sales customer service microsoft office bachelor's degree in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Rexon Interiors & Landscaping is seeking a proactive and customer-focused Telecaller cum CRM Executive to join our dynamic team. The ideal candidate will be responsible for handling inbound and outbound calls, managing client relationships, coordinating with sales and project teams, and ensuring a seamless customer experience throughout the sales and project lifecycle.

Key Responsibilities:

Handle inbound and outbound calls professionally to generate leads and follow up on inquiries.
Maintain and update customer databases (CRM) with accurate and timely information.
Coordinate with the sales, design, and execution teams to ensure smooth communication and project updates.
Build and maintain strong relationships with clients to ensure satisfaction and repeat business.
Schedule client meetings, site visits, and follow up on quotations and proposals.
Address client queries, concerns, and feedback promptly and professionally.
Track lead status and prepare daily/weekly reports on leads, follow-ups, and conversions.
Assist in marketing and promotional campaigns through telecommunication.
Ensure excellent customer service and support in every interaction.

Required Skills & Qualifications:

Qualification: Bachelor’s degree or equivalent (preferred).
Experience: 1–3 years in telecalling, customer service, or CRM, preferably in interior design, or landscaping sector.
Excellent communication skills.
Strong interpersonal and coordination skills.
Good knowledge of MS Office and CRM tools.
Ability to handle pressure and manage multiple clients efficiently.
Positive attitude, persuasive skills, and customer-oriented mindset.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

Cell phone reimbursement
Internet reimbursement

Work Location: In person

More Jobs at REXON Interiors & Landscaping

Telecaller Cum CRM

thonnakkal, thiruvananthapuram, kerala

3.0 - 3.0 yrs

INR 1 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

REXON Interiors & Landscaping

Login to

Please Verify Your Phone or Email

Confirm Action

Telecaller Cum CRM