Telecaller / Counselour

Cozmic Rabbit is a 360° digital-first marketing agency that helps brands grow through creativity, strategy, and performance. We are looking for a driven and energetic Telecaller to support our outreach and sales efforts by connecting with potential leads and setting up meetings for our business development

Key Responsibilities:

• Call prospective clients from our leads database or handle inbound inquiries.
• Clearly and confidently explain the agency’s services to potential clients.
• Schedule meetings for the business development team with interested leads.
• Maintain and update lead records in CRM or spreadsheets.
• Follow up with leads consistently and professionally.
• Handle basic objections and provide necessary information over the phone.
• Share updates and insights with the sales/marketing team on a daily basis.

Requirements:

• 0–1 year of experience in telecalling or customer service (freshers are welcome).
• Strong verbal communication skills with a confident telephone presence.
• Ability to understand and explain digital services (training will be provided).
• Basic knowledge of MS Excel/Google Sheets and CRM is a plus.
• Positive attitude and eagerness to learn and grow in the digital marketing field.

What We Offer:

• Fixed salary plus attractive performance-based incentives.
• Comprehensive training on digital marketing services.
• Opportunity to grow into Business Development or Client Servicing roles.
• A friendly and collaborative work environment.

Job Type: Full-time

Pay: ₹7,000.00 - ₹10,000.00 per month

Schedule:

• Day shift

Language:

• English (Required)
• Hindi and Tamil (Preferred)

Work Location: In person