Telecaller

Role Overview: You will be responsible for contacting potential or existing customers to provide information about products or services using scripts. Your main tasks will include answering questions about products or the company, asking questions to understand customer requirements, and closing sales. In addition, you will need to direct prospects to the field sales team when necessary, update customer information in the database, and process orders accurately. Handling grievances to maintain the company's reputation and meeting sales quotas are also key aspects of this role. Keeping records of calls and sales, as well as noting useful information, will be part of your daily responsibilities. Key Responsibilities: - Contact potential or existing customers to provide information about products or services using scripts - Answer questions about products or the company - Ask questions to understand customer requirements and close sales - Direct prospects to the field sales team when necessary - Update customer information in the database - Process orders accurately - Handle grievances to maintain the company's reputation - Strive to meet sales quotas - Keep records of calls and sales - Note useful information for future reference Qualifications Required: - Minimum graduate with relevant experience or a fresher - Proficiency in MS Excel - Strong communication skills (Note: No additional details about the company were provided in the job description),