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Matrimony com
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Tele sales Executive - Kannada voice process

Tele sales Executive - Kannada voice process

Matrimony com

0 - 4 years

2 - 4 Lacs

bengaluru

Posted:-1 days ago| Platform:

Apply

Skills Required

telesales telecalling

Work Mode

Work from Office

Job Type

Full Time

Job Description

reetings from "Matrimony.com"

Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
Opportunities to learn and grow with the Company
Shifts: General Shifts, (9:30AM to 6:30PM)

Education and Experience:

Freshers - Graduate in any stream / Awaiting final year result
Minimum of 6 Months 4 years experience in Telesales / Telecalling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain

Role Overview:

Responsible for making outbound calls and regular follow up on leads assigned.
Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
Explaining the product features in detail and how to use the packages.
Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
Address all the issues / grievances of customers and provide the right customer experience.
Capture the insights from customer interactions and share it with the internal team.
Strictly adhere to the process requirements

Skill and Competencies required:

Business Knowledge Process Knowledge
Product Knowledge
Customer Orientation
Language skills English / Regional language
Telemarketing / Selling Skills
Basic computer skills MS Excel, Word

Behavioral

Values Integrity / Honesty / Respect
Communication Oral & Written skills / Listening
Executive Presence
Business / Telephone Etiquette
Influencing Skills
Empathy
Self-driven / Initiative
Ability to manage stress
Willingness to learn

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