Tele Marketing Executive (Female)

IPFC Academy Pvt Ltd

0 - 3 years

0 - 1 Lacs

rash behari avenue kolkata west bengal

Posted:5 days ago| Platform: SimplyHired logo

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Skills Required

customer service english microsoft office bachelor's degree computer skills in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Experience : 0-3 years

Job Summary:

We are looking for a dynamic and persuasive Telecaller to join our team. The role involves reaching out to potential students/leads, explaining our courses, and helping them take informed decisions. The ideal candidate should have excellent communication skills, a positive attitude, and a passion for customer interaction.

Key Responsibilities:

Call prospective leads and explain details about our courses (CMA USA, CPA, CIA, etc.).
Follow up on inquiries and maintain consistent communication until enrollment.
Maintain an accurate database of leads, follow-ups, and conversions.
Handle inbound calls, answer student queries, and provide course-related information.
Schedule counseling sessions or appointments with senior academic counselors.
Achieve weekly and monthly targets for calls, leads, and conversions.
Maintain professionalism and empathy while interacting with students and parents.

Requirements:

Graduate (any stream).
Excellent verbal communication in English is compulsory
Confident, polite, and persuasive telephone manner.
Basic computer knowledge (MS Office).
Prior experience in tele calling, customer service, or education counseling preferred.

Job Types: Full-time, Permanent, Fresher

Pay: ₹7,000.00 - ₹10,000.00 per month

Work Location: In person

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