Tele counselor (Thane)

Job Title:

Job Responsibilities:

• Course Guidance:

  Promote various IT courses to students through phone calls, providing information about the programs offered by the institute.

• Career Counseling:

  Advise students and parents on choosing the right courses to enhance their career prospects.

• Admission Assistance:

  Guide students through the admission process, answering questions and helping them make informed decisions.

• Query Resolution:

  Address any queries from students or parents regarding the courses and enrollment procedures.

• Student Support:

  Assist students and professionals in identifying their academic and career goals, helping them select courses that align with their interests and abilities.

• Inquiry Management:

  Handle inquiries through phone, email, and chat, ensuring prompt and accurate responses.

• Database Management:

  Maintain and update the student database regularly.

• Admissions Conversion:

  Counsel prospective students effectively, converting inquiries into successful admissions.

Required Skills:

• Excellent communication skills, both verbal and written.
• Ability to guide and counsel students on course selection.
• Proficiency in handling multiple inquiries via phone, email, and chat.
• Strong organizational skills to manage student records.
• Ability to work in a fast-paced environment and meet targets.