Posted:5 days ago|
Platform:
On-site
Full Time
We are looking for a dynamic and enthusiastic Telecalling Executive to join our team. The candidate will be responsible for handling incoming and outgoing calls, interacting with customers, and providing information about our services.
Key Responsibilities: Make outbound calls to potential customers and follow up on leads. Handle incoming calls and respond to customer queries professionally. Explain company services clearly and convincingly to customers. Maintain and update customer records in the system. Handle customer complaints and escalate issues when required. Prepare daily call reports and updates.
Required Skills: Good communication skills in English and Malayalam. Pleasant telephone manners and customer-handling skills. Basic computer knowledge (MS Office / CRM systems). Ability to work with targets and deadlines. Positive attitude and willingness to learn. Qualifications: Minimum qualification: Any Degree. Experience in telecalling or customer service is an advantage. Freshers are welcome (training will be provided).
Job Type: Full-time Day shift
Job Location: Kottayam Salary & Benefits: Salary: ₹10,000+ per month (based on experience) Performance-based incentives Growth and promotion opportunities How to Apply: Interested candidates can send their resume
Job Type: Full-time
Pay: ₹10,000.00 per month
Work Location: In person
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