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Tele Caller Executive

Tele Caller Executive

Skinroots

0 years

1 - 2 Lacs

delhi delhi

Posted:4 days ago| Platform: SimplyHired logo

Apply

Skills Required

crm software sales customer service english in-person

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: TelecallerJob Responsibilities:

Outbound Calls: Make outbound calls to potential and existing patients to inform them about the clinic's services, offers, and promotions.
Appointment Scheduling: Schedule appointments for patients over the phone, ensuring accurate data entry and follow-up.
Follow-Up Calls: Conduct follow-up calls to remind patients of upcoming appointments, confirm their attendance, and gather feedback on services received.
Handling Inquiries: Respond to inbound calls and provide information about services, treatments, pricing, and appointment availability.
Lead Generation: Identify and generate leads by reaching out to prospective patients and converting inquiries into appointments.
Maintaining Records: Update and maintain patient call records and appointment schedules in the clinic's database.
Feedback Collection: Collect and document patient feedback to help improve clinic services and patient satisfaction.
Customer Service: Address patient queries and concerns with a focus on providing excellent customer service.

Job Roles:

Serve as a key point of contact for patients via phone.
Facilitate communication between patients and the clinic.
Contribute to the clinic's growth by generating and managing leads.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

Leave encashment

Language:

Hindi (Preferred)
English (Preferred)

Work Location: In person

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