Tele Caller Executive

0 years

1 Lacs

Posted:9 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Outbound Calls: Initiate calls to potential customers to introduce and promote the company’s products or services.
  • Inbound Calls: Handle incoming customer queries, resolve issues, and provide accurate information.
  • Customer Engagement: Build rapport with customers to understand their needs and suggest appropriate solutions.
  • Data Management: Accurately record details of calls, including customer feedback and follow-up requirements, in the CRM system.
  • Target Achievement: Meet or exceed daily, weekly, and monthly targets for sales, lead generation, or customer interactions.
  • Collaboration: Work closely with the sales and marketing teams to align strategies and improve campaign effectiveness.

Required Skills & Qualifications

  • Communication: Strong verbal communication skills in Telugu; basic proficiency in English.
  • Computer Literacy: Basic knowledge of MS Office and CRM tools.
  • Customer Service: Ability to handle customer inquiries and resolve issues effectively.
  • Sales Orientation: Goal-oriented with a focus on meeting targets.
  • Teamwork: Ability to work collaboratively in a team environment.

Job Type: Full-time

Pay: ₹15,000.00 - ₹16,000.00 per month

Benefits:

  • Flexible schedule

Language:

  • Telugu (Required)

Work Location: In person

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