Tele Caller Executive

0 years

1 Lacs

Posted:1 week ago| Platform: SimplyHired logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: Telecaller

Position Overview:
The Telecaller is responsible for handling outbound and inbound calls to generate sales leads, provide information to customers, and maintain high-quality customer engagement. The role requires excellent communication skills, the ability to understand customer needs, and a professional approach to achieving assigned targets.

Key Responsibilities:

  • Make outbound calls to prospective customers to promote company products/services.
  • Attend and respond to inbound customer calls in a professional manner.
  • Explain product features, benefits, and pricing clearly to customers.
  • Maintain accurate records of calls, customer interactions, and follow-ups in the CRM system.
  • Identify customer needs and provide appropriate solutions or escalate issues when required.
  • Achieve daily, weekly, and monthly call and conversion targets.
  • Build and maintain positive relationships with customers to enhance customer satisfaction.
  • Adhere to company policies, scripts, and quality standards during interactions.

Required Skills & Qualifications:

  • High school diploma/Graduate in any discipline.
  • Proven experience as a Telecaller, Customer Service Representative, or similar role (preferred).
  • Excellent verbal communication and interpersonal skills.
  • Ability to handle objections and remain calm in challenging situations.
  • Basic computer skills and familiarity with CRM tools.
  • Strong work ethic, punctuality, and target-driven attitude.

Work Environment:

  • Office-based/Hybrid depending on company policy.
  • Rotational or fixed shifts as required by business operations.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

mukundwadi, aurangabad, maharashtra