Tele Caller Executive

hoorjewels shop

0 years

1 Lacs

Jaipur

Posted:1 week ago| Platform: GlassDoor logo

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Skills Required

pricing schedule updating

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Outbound Calling:Making a high volume of calls to potential and existing customers to promote products or services.
Product Knowledge:Understanding and explaining the features, benefits, and pricing of products or services.
Customer Engagement:Persuading customers to make purchases, schedule appointments, or take other desired actions.
Inbound Call Handling:Answering incoming calls, addressing customer inquiries, resolving complaints, and providing support.
Lead Generation & Sales:Identifying and qualifying potential customers, and potentially closing sales deals over the phone.
Record Keeping:Maintaining accurate records of customer interactions, updating databases, and following up on leads.
Problem Solving:Addressing customer issues and concerns, and finding appropriate solution.
Compliance:Adhering to telecalling scripts, company policies, and industry regulations.
Customer Relationship Management:Building and maintaining positive relationships with customers, both new and existing.
Market Research:Gathering information about customer needs and market trends to improve sales strategies.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

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