Tele Caller Executive- Female

Job Description

As a Pre-Sales Executive at Touchstone Infotech, you will play a pivotal role in bridging client needs with our digital marketing and technology solutions. Your primary responsibility will be to support the sales team by engaging with potential clients, identifying their business challenges, and recommending the right services from our portfolio. You will work collaboratively with sales, technical, and delivery teams to ensure our solutions align with client expectations and business objectives. Key Responsibilities Client Discovery & Engagement Interact with prospective clients to understand their business goals, marketing challenges, and digital requirements. Provide initial consultation and introduce Touchstone Infotech’s suite of services, including SEO, paid ads, automation, CRM, and local SEO. Solution Consultation & Presentation Assist in showcasing relevant solutions tailored to client needs through presentations, demos, or consultation calls. Highlight the value proposition of Touchstone Infotech’s services and how they align with client success. Lead Qualification Qualify inbound and outbound leads to evaluate sales potential and readiness to convert. Follow up diligently via phone, email, and messaging platforms to nurture and convert qualified prospects. Proposal & Strategy Development Collaborate with internal teams to build customized proposals, presentations, and pricing models for prospective clients. Ensure all technical and business requirements are properly addressed in proposed solutions. Market & Competitor Research Conduct regular research on market trends, industry benchmarks, and competitor offerings to support strategic sales initiatives. Sales Team Collaboration Work closely with the business development and technical teams to ensure a seamless handover of client expectations post-sales. Participate in internal meetings to align pre-sales efforts with overall sales and delivery goals. CRM & Documentation Maintain accurate and updated records of leads, conversations, and progress in the CRM system. Generate reports and insights to support pipeline visibility and sales forecasting. Product & Service Knowledge Stay updated on the full range of Touchstone Infotech’s offerings and digital tools to provide relevant guidance to prospects. Continuously learn about new tools, platforms, and industry best practices. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Schedule: Day shift Morning shift Supplemental Pay: Commission pay Overtime pay Performance bonus Quarterly bonus Yearly bonus Ability to commute/relocate: Dwarka, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Language: Hindi (Preferred) English (Preferred) Location: Dwarka, Delhi, Delhi (Preferred) Work Location: In person