Tele Caller / Customer Care Executive

Job Description

Company: Dr. Paul’s Multispeciality Clinic Pvt. Ltd. Location: Dumdum Motijheel, Kolkata Experience: Minimum 2 years in Telecalling / Customer Care Salary: ₹15,000 – ₹20,000 per month Job Description:Dr. Paul’s Multispeciality Clinic Pvt. Ltd. is seeking a dynamic and experienced Tele Caller / Customer Care Executive to join our team at our Dumdum Motijheel HO in Kolkata. The ideal candidate should have excellent communication skills and prior experience in telecalling or customer service. Key Responsibilities:Handle inbound and outbound calls in a professional mannerCommunicate effectively with patients in English, Bengali, and HindiCoordinate with the MIS and Marketing teams for smooth communication flowCollect and record patient feedback regarding clinic services and pre-service experiencesAssist with call center operations as and when required Requirements:Minimum 2 years of experience in a similar Telecalling / Customer Care roleStrong verbal communication skills in English, Bengali, and HindiAbility to work collaboratively with multiple departmentsBasic computer proficiency and familiarity with CRM tools is a plusA patient-friendly and empathetic approach If you meet the above qualifications and are looking for a stable and growth-oriented role, we encourage you to apply. 📩 Apply now or share your CV at hr@drpaulsonline.com