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Alok Infotech
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Tele Caller

Tele Caller

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Alok Infotech

1 - 3 years

1 - 2 Lacs

chennai

Posted:-1 days ago| Platform:

Apply

Skills Required

bpo telecalling outbound calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Initiate customer contact:
Make proactive calls to customers for sales, follow-ups, or to gather feedback.
Promote products and services:
Inform prospects about products and services, and attempt to sell them.
Follow up:
Contact customers regarding contract renewals or other services they may need.

Shared responsibilities

Manage customer data:
Accurately update customer information in the CRM system after each interaction.
Document interactions:
Keep a record of all call information, feedback, and actions taken.
Escalate issues:
Forward complex or unresolved complaints to the appropriate supervisor or management team.
Adhere to policies:
Follow all company procedures, data security policies, and quality standards.
Report trends:
Identify and report

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