Key Responsibilities: Develop and execute digital marketing strategies aligned with company goals. Manage SEO/SEM, Google Ads, Social Media, Email Marketing, and Content Marketing campaigns. Run performance marketing campaigns (Google, LinkedIn, Facebook, etc.) to generate leads and conversions. Handle website optimization (on-page/off-page SEO) and manage performance analytics tools like Google Analytics, Search Console, etc. Collaborate with designers, content creators, and developers to improve user experience and campaign effectiveness. Monitor, analyze, and report key KPIs (CTR, CPA, ROAS, Conversion Rates, etc.) and optimize campaigns accordingly. Plan and manage content calendars and oversee the creation and distribution of blog posts, case studies, whitepapers, and newsletters. Coordinate with the sales team to align marketing campaigns with lead nurturing efforts. Keep up-to-date with digital trends and emerging technologies. Required Skills and Qualifications: Bachelor's/Master's degree in Marketing, IT, Business, or a related field. Proven work experience in digital marketing for an IT or tech-based company. Hands-on experience with tools such as Google Ads, Meta Business Suite, HubSpot, Mailchimp, SEMrush, Ahrefs, Canva, etc. Strong understanding of B2B lead generation strategies. Knowledge of web development basics (HTML, WordPress, etc.) is a plus. Excellent communication, analytical, and project management skills. Preferred Qualifications: Google Ads & Analytics certifications. Experience in running international digital campaigns (US, UK, etc.). Familiarity with CRM tools like Zoho, Salesforce, or HubSpot.
🎓 Qualification: MBA in Human Resources (Mandatory – Regular course only from a recognized university) 🕔 Experience: Minimum 5 Years (in core HR functions with working on HR software) Techtiq Solutro Private Limited is looking for a highly capable and experienced HR Executive to lead key HR functions such as recruitment, onboarding, compliance, employee relations, and HR operations. 🔹 Proven experience in end-to-end recruitment 🔹 Must possess an MBA in HR from a recognized university (Distance/Correspondence degrees will not be accepted) 🔹 Strong knowledge of labor laws and HR policies 🔹 Excellent communication and leadership skills
We are seeking a dynamic and results-driven Business Development Manager (BDM) to join our IT company. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, and driving revenue through strategic partnerships and enterprise-level sales of our IT products and services. Key Responsibilities: Identify, qualify, and secure business opportunities by cultivating relationships with potential clients in domestic and international markets. Develop and execute strategic plans to achieve sales targets and expand the customer base. Present and promote IT services and solutions such as software development, web applications, digital transformation, and cloud services. Conduct market research and competitive analysis to identify trends and customer needs. Prepare compelling proposals, presentations, and pricing models tailored to client requirements. Coordinate with technical and delivery teams to ensure smooth onboarding and execution of projects. Maintain detailed records of client interactions, opportunities, and progress in CRM tools. Attend networking events, conferences, webinars, and client meetings to represent the organization. Key Requirements: Bachelor's degree or above in Business Administration, Marketing, IT, or a related field (MBA preferred). Proven experience (4+ years) in business development or sales within the IT industry. Strong understanding of software development lifecycle (SDLC), SaaS, and digital technologies. Excellent communication, negotiation, and interpersonal skills. Strong analytical and problem-solving abilities. Self-motivated, target-oriented, and able to work independently and as part of a team. Proficiency in tools like MS Office, CRM systems (e.g., Zoho, Salesforce), and online lead generation platforms. Preferred Skills :Experience with government tenders/e-Governance projects. Familiarity with international sales and remote client handling. Knowledge of digital marketing strategies.
Working Timings: 06 PM to 10 PM, only 4 hours Key Responsibilities: Team Management: Supervise call center agents and ensure adherence to government project guidelines. Compliance: Ensure strict adherence to government protocols, data security, and confidentiality norms. Required Skills & Qualifications: Experience: 3+ years of experience in BPO operations with at least 2 years in a managerial role (government project experience preferred). Education: Graduate/Post-Graduate in any discipline (Management preferred). Strong leadership, communication, and analytical skills. Ability to manage part-time hours efficiently. Key Competencies: Problem-solving & decision-making ability. Excellent interpersonal and team-handling skills. Strong understanding of government project compliance & reporting standards.
We are seeking an experienced Mathematical Data Analyst to monitor and analyze data from various software platforms and dashboards, providing accurate and timely reports to management. The selected candidate will be responsible for evaluating the performance of our call center operations, financial systems, and other projects, ensuring that all departments are functioning efficiently and effectively. Key Responsibilities: Collect, clean, and organize data from multiple software dashboards. Analyze call center performance metrics (e.g., call volume, response rates, resolution rates). Monitor and report on key financial and operational indicators (KPIs). Prepare and present daily, weekly, and monthly reports for management. Identify trends, anomalies, and opportunities for process improvement. Apply statistical and mathematical techniques for high-level data analysis. Qualifications & Skills: Bachelor’s or Master’s degree in Mathematics, Statistics, Computer Science, or a related field. Minimum 5 years of proven experience in data analysis, preferably with call center and financial datasets. Advanced proficiency in Excel, Power BI, Tableau, or other data visualization tools. Knowledge of SQL or other database query languages is preferred. Strong mathematical, analytical, and problem-solving skills. High attention to detail and accuracy. Excellent communication and report-writing abilities.
We are hiring enthusiastic Call Handling Agents to join our team! If you have a background in biology, nursing, dietetics, or a related field and enjoy communicating with people, this is a great opportunity to apply your knowledge in a dynamic environment. Key Responsibilities: Handle incoming and outgoing calls efficiently and professionally Provide accurate information and guidance related to health, nutrition, or related topics Record and update call details in the system Coordinate with internal teams to resolve queries Ensure the regular follow-ups Skills: Good communication skills Empathy and patience in handling health-related queries Basic computer literacy Knowledge of medical terminology Minimum educational background: Graduate degree in a health or life sciences field such as: BSc Nursing BSc Biology / Zoology / Microbiology / Biotechnology BSc Dietetics / Nutrition BPharm (Bachelor of Pharmacy) BPT (Physiotherapy) BHMS, BAMS or other paramedical degrees Prior experience in hospitals, clinics, healthcare BPOs, or call centers is preferred
Full Stack Developer (Node.js + React.js) We are seeking a talented Full Stack Developer proficient in Node.js and React.js to develop, enhance, and maintain our web-based Call Center and e-Governance platforms . The ideal candidate will have hands-on experience building scalable, modular, and secure systems integrating real-time communication and telephony APIs. Key Responsibilities: Design, develop, and maintain scalable web applications using Node.js and React.js. Integrate APIs for telephony (Asterisk/Twilio/Exotel), CRM, and analytics modules. Implement real-time communication using Socket.IO / WebRTC. Collaborate with backend, frontend, and database teams. Ensure cross-browser compatibility and responsive UI. Participate in testing, debugging, and deployment cycles. Required Skills: Strong in JavaScript/TypeScript, Node.js, React.js, Express, REST APIs. Knowledge of PostgreSQL/MySQL, Redis, and WebSocket. Understanding of Docker, Git, and cloud deployment (AWS/Azure). workflow automation preferred.
We are hiring enthusiastic Call Handling Agents to join our team! If you have a background in biology, nursing, dietetics, or a related field and enjoy communicating with people, this is a great opportunity to apply your knowledge in a dynamic environment. Key Responsibilities: Handle incoming and outgoing calls efficiently and professionally Provide accurate information and guidance related to health, nutrition, or related topics Record and update call details in the system Coordinate with internal teams to resolve queries Ensure the regular follow-ups Skills: Good communication skills Empathy and patience in handling health-related queries Basic computer literacy Knowledge of medical terminology Minimum educational background: Graduate degree in a health or life sciences field such as: BSc Nursing BSc Biology / Zoology / Microbiology / Biotechnology BSc Dietetics / Nutrition BPharm (Bachelor of Pharmacy) BPT (Physiotherapy) BHMS, BAMS or other paramedical degrees Prior experience in hospitals, clinics, healthcare BPOs, or call centers is preferred
Job Description: We are looking for a skilled Power BI Developer to design and develop interactive dashboards and business intelligence reports. The ideal candidate will have experience transforming raw operational and telephony data into actionable insights for management decision-making. Key Responsibilities: Design, build, and publish Power BI dashboards, reports, and visual analytics for various projects. Connect Power BI to data sources such as PostgreSQL, MySQL, and APIs. Collaborate with developers and project leads to understand reporting requirements. Optimize datasets and queries for performance and scalability. Implement row-level security (RLS), data refresh schedules, and embedded analytics. Generate KPI dashboards for call performance, attendance, and workforce analytics. Integrate dashboards with web portals or management systems. Required Skills: Power BI (Desktop & Service), DAX, Power Query (M). Experience with data modeling, ETL, and visualization best practices. Strong SQL skills (PostgreSQL/MySQL). Understanding of API data integration and cloud datasets (AWS/Azure). Domain experience in BPO / Call Center / HR / Governance Analytics preferred. Good communication and documentation skills. Good-to-Have Skills: Experience with Python or R for data transformation. Familiarity with Azure Synapse / Power Automate / Power Apps. Experience building performance dashboards for government or healthcare systems.
Job Summary: We are seeking a detail-oriented and responsible Accountant to manage the company’s day-to-day financial operations, including bookkeeping, billing, payroll processing, vendor payments, and statutory compliance. The ideal candidate should have experience handling accounts in IT/BPO or service-based organizations and should be well-versed with Tally, GST, TDS, and financial reporting. Key Responsibilities: Maintain daily books of accounts in Tally or similar accounting software. Prepare and manage invoices, receipts, and vendor payments. Handle bank reconciliations, journal entries, and cash flow tracking. Manage employee payroll, salary disbursement, and expense reimbursements. Ensure timely GST, TDS, and PF/ESI filing and compliance. Prepare monthly and annual financial statements and MIS reports. Coordinate with auditors, vendors, and management for financial audits. Maintain documentation for all purchase orders, bills, and project-wise expenditures. Support management with budget forecasting, profitability tracking, and cost control. Required Skills: Proficiency in Tally ERP 9 / Tally Prime Strong knowledge of Accounting Principles (GAAP) Experience with GST, TDS, Income Tax, and PF/ESI filings Good command over Excel (Pivot Tables, VLOOKUP, etc.) Strong communication and organizational skills Ability to manage multiple projects and maintain accuracy
1. IT Infrastructure Management •Oversee the installation, configuration, and maintenance of servers, networks, firewalls, and cloud systems. •Ensure uptime, reliability, and performance of IT infrastructure. •Evaluate, recommend, and implement new technologies to improve operations. 2. IT Support & Service Delivery •Manage IT support team for timely resolution of technical issues (L1–L3). •Maintain SLA for tickets, system updates, troubleshooting, and user support. •Implement ITIL best practices for service management. 3. Cybersecurity & Compliance •Monitor security controls, antivirus, firewalls, and data protection systems. •Conduct periodic audits, vulnerability assessments, and compliance checks (ISO, GDPR, SOC, etc.) •Disaster Recovery Plans. 4. Software & Application Management •Oversee implementation, maintenance, and upgrades of business applications (ERP/CRM/HRMS). •Coordinate with vendors, developers, and internal stakeholders for successful deployments. •Ensure licensing compliance and version control. 5. Team Leadership & Vendor Management •Lead, mentor, and evaluate IT team performance. •Manage external vendors, contracts, and service partners. •Negotiate pricing, AMC, procurement of hardware/software. 6. Project Management •Plan and execute IT projects (network upgrade, cloud migration, security improvements). •Prepare timelines, and status reports.