Technology Integration Lead

We are looking for a Technology Integration Lead to spearhead the identification, implementation, and optimisation of software solutions across the organisation. The role involves evaluating operational and business needs, participate in build-vs-buy decisions, customising solutions to optimize and align with in-house processes, and ensuring smooth integration with our organisation.

Key Responsibilities

• Assess business needs and identify suitable software solutions across different verticals including Biostudies and Pharmacovigilance.
• Decide between in-house development or third-party procurement based on scalability, and business impact in collaboration with other teams such as BPC.
• Work closely with the vendor to Customise and optimise software for seamless integration with existing processes at NCS.
• Facilitate end user training and provide ongoing troubleshooting support by collaborating between the vendor and the user unit.
• Ensure smooth implementation while aligning with regulatory compliance and operational goals.
• Stay updated on emerging technologies and recommend process improvements.

Required Skills & Competencies

• Strong understanding of Pharmacovigilance and Biostudy operations, software integration, and optimisation.
• Clear thinking, Excellent problem-solving, analytical, and decision-making abilities.
• Proven capability to work with cross-functional teams and drive change.
• Strong communication, training skills and project management skills.
• Familiarity with compliance, data security, and regulatory frameworks (life sciences/CRO domain experience preferred).

Qualifications & Experience

• Masters in Pharmacy or higher.
• 4+ years of experience in domain area, systems integration, or technology project management.
• Experience in the clinical research, CRO, or pharmaceutical sector is highly desirable.
• Exposure to digital transformation and process automation is an advantage.