Technology Engineer (Observability Engineer)

Who are we

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit

At Amdocs, our mission is to empower our employees to Live Amazing, Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

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In one sentence

Role Overview

What will your job look like

Design and implement observability solutions using industry?leading tools.

Develop dashboards, alerts, and metrics to monitor system health and performance.

Automate data collection, visualization, and reporting for proactive issue detection.

Collaborate with DevOps, SRE, and application teams to improve system reliability.

Troubleshoot production issues by leveraging observability platforms.Drive best practices for monitoring, logging, and distributed tracing across teams.

Contribute to continuous improvement initiatives in observability and monitoring.

All you need is...

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proven experience in observability engineering, DevOps, or system reliability roles.
• Strong problem?solving skills and ability to work in a fast?paced environment.
• Excellent communication and collaboration skills.

Why you will love this job:

• You will have the opportunity to work in multinational environment for the global market leader in its field!
• As you will support excellent products, you will be able to assemble relevant data, identifies trends and root causes, and draws logical conclusions to develop solutions
• You will have extensive opportunities for professional development.
• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!