Techno Functional Analyst

A Techno-Functional Analyst job description involvesbridging the gap between business needs and technical solutions by gathering requirements, designing systems, and providing support. Key responsibilities include translating business requirements into technical specifications, developing and customizing software, performing system testing, and troubleshooting issues. Qualifications typically require a degree in a related field and experience in system analysis and design.

Key responsibilities

• Requirement gathering:

  Collaborate with stakeholders to understand and document business requirements.

• System design and development:

  Translate business needs into technical specifications and design, develop, or customize solutions within a specific system (e.g., Dynamics 365 CE, JD Edwards).

• Implementation and configuration:

  Configure and customize software applications to meet business needs.

• Testing and quality assurance:

  Conduct system testing and user acceptance testing (UAT) to ensure solutions are functional and meet requirements.

• Technical support and troubleshooting:

  Provide ongoing support to end-users and troubleshoot technical issues.

• Data management:

  Ensure data integrity, perform data migrations, and manage integrations with other systems.

• Process improvement:

  Identify opportunities for process optimization and automation.

• Communication:

  Act as a liaison between business and technical teams, and report project status to management.

Required skills and qualifications

• Education:

  Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.

• Experience:

  Several years of experience in business analysis or a techno-functional role, with a focus on IT solutions and specific systems like ERP, SAP, or Dynamics 365.

• Technical Skills:

  Proficiency in systems analysis, design, and implementation. Knowledge of tools like SQL and understanding of methodologies like Agile and Waterfall are often required.

• Functional Skills:

  Strong understanding of business processes and the ability to map them to technical solutions.

• Soft Skills:

  Excellent problem-solving, analytical, communication, and interpersonal skills are essential.