Technician

Role & responsibilities

Installation

• Responsible for installations as per specified processes

Troubleshooting & Support

• Diagnosing and resolving technical issues during and after installation, as per the guidance of field manager and customers

Customer Communication

• Maintaining positive relationships on field, addressing their concerns, and ensuring their satisfaction

Documentation

• Maintaining records of installations, troubleshooting steps, and any other relevant information.

Inventory Management

• Managing necessary tools, equipment, and spare parts for installations.

Safety Compliance

• Ensuring all installations are carried out in accordance with safety regulations and guidelines

Skills and Qualifications

• ITI or Diploma Holder in Electrical & Electronics
• Effective communication with both technical and non-technical individuals
• Experience of working on installation and maintenance projects (Energy Meters, Grid Automation, Cable Laying) in Distribution Grid
• Ability to troubleshoot and diagnose field issues and provide effective solution
• Preferred Experience Range: 5+ Years