Technical Writing Analyst

Description

Designation:

Technical Writing Analyst

Location:

Required Experience/Skills

• 1-2 years of documentation experience - in documenting software for technical audiences, or creative content writing for end user audience, or editing technical content for software products
• Ability to understand the customer perspective
• Ability to write clean, concise, and approachable content.
• Ability to review and edit content that is written, in accordance to given standards and guidelines
• Proven ability to understand end user content and craft content that is easy for users to understand.
• Ability to quickly learn complex technologies.
• High standards of quality and attention to detail.
• Excellent communication and interpersonal skills
• Ability to work collaboratively and manage multiple deliverables within tight deadlines.
• Strong team player with excellent communication skills.
• Bachelor's degree in a technical, communications, or writing field, or equivalent experience.
  

Desired Experience/Skills

• Knowledge of and experience with XML-based authoring tools such as Oxygen.
• Knowledge of and experience with source control software such as Perforce or Git.
• Knowledge of DITA and structured authoring.
• Experience working in an Agile development environment
• Good to have ability to read, understand, and build short code samples in a variety of programming languages
• Experience with CRM applications (Salesforce familiarity a plus)
• A related technical degree required