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Technical writer for Cisco Tech Comms

Technical writer for Cisco Tech Comms

Cisco

0 - 3 years

0 Lacs

karnataka

Posted:3 weeks ago| Platform: Shine logo

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Skills Required

technical writing content creation research translation manuals quality assurance content strategy search engine optimization user assistance technology webbased documents engineering processes usability feedback compliance process compliance standards

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will create, develop, plan, write, and edit technical, multi-media, product user, and developer content. This may include producing content for embedded user assistance technology, conducting interviews with users and technical staff, researching and translating technical information into manuals and web-based documents for both technical and nontechnical users, and documenting engineering processes and specifications. Your role will involve recommending formats that meet technical and customer requirements while adhering to company content and quality assurance standards. Key Responsibilities: - Create technical/user content for a defined, small set of products/technologies and audiences - Draft, edit, and validate content based on content strategy and guidelines - Utilize various techniques and experience with different text, images, and animations formats for products and solutions - Understand product and content taxonomy, using keywords and content taxonomy for content categorization and Search Engine Optimization requirements - Ensure content meets quality standards and compliance, assist in implementing compliance process and standards improvements - Validate content with users, utilize usability feedback and metrics to enhance existing products, and assess new products and solutions Qualification Required: - Typically: Bachelors degree with 2 years of related experience, or Masters degree with 0 years of related experience Additional Company Details: At Cisco, the focus is on revolutionizing how data and infrastructure connect and protect organizations in the AI era and beyond. With 40 years of fearless innovation, Cisco creates solutions that facilitate the collaboration between humans and technology in both physical and digital realms. These solutions offer customers superior security, visibility, and insights across their entire digital footprint. Fueled by advanced technology, Cisco encourages experimentation and the development of meaningful solutions. The global network of experts at Cisco collaborates with empathy to drive significant impact on a global scale, making the opportunities to grow and build limitless. Cisco's power lies in its team of doers, and the impact of their solutions is far-reaching.,

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Technical writer for Cisco Tech Comms