Technical Support Specialist – Shopify App (Day Shift)

Artos Software

• STOQ

  Back-in-stock alerts and preorders

• Filemonk

  Digital downloads for Shopify stores

Were a small, fast-moving team, and were looking for someone whos great at problem-solving, genuinely enjoys helping people, and knows the Shopify ecosystem well.

You&aposll work directly with the founders and engineers to support merchants over chat, email, and video calls. Your job is to solve issues, guide merchants through setup, and help improve the overall product experience.

Who Were Looking For

• 2+ years of experience in Shopify app or SaaS support
• Familiarity with Shopify themes, apps, and Liquid
• Comfortable with HTML, CSS, and JS
• Strong written and verbal communication skills
• Quick, calm, and focused on helping merchants succeed

This isnt just a support role. We want someone who can think critically, build trust with merchants, and help shape how we do support as we grow.

team and revenue-sharing bonuses

How to Apply

???? Fill out our short application (10 mins):

https://forms.gle/jdQy5R5cq1u9EGvb7

Learn more about our apps:

https://apps.shopify.com/partners/restockrocket