Technical Support Specialist

About the job:

HCLTech

Interested candidates can walk in for an interview on:

Dates:

Timing:

Walk-In Address:

Work Location:

Contact Person:

Please carry:

• Updated Resume (Hard copy)

• 1 ID Proof (Do not bring any laptops, pen drives, or electronic devices)

Perks & Benefits:

• Shift Timings: Rotational Shifts
• Working Days: 5 Days (Work from Office)
• Week Offs: Saturday & Sunday Fixed Off
• Cab Facility: Both Sides (chargeable)
• Employment Type: Full-Time

Job Profile

1. Minimum 1 year of hands-on experience in International CHAT Support - Technical (troubleshooting process)

2. Willingness to work in a high-pressure, fast-paced environment with tight deadlines and dynamic priorities.
3. Open to working in 24/7 rotational shifts, including night shifts and weekends.

Required Technical Skills

• Basic knowledge of
  web page designing, HTML, CSS and JavaScript.
• Proficient in multitasking and prioritizing tasks to meet deadlines.
• Solid grasp of web development fundamentals including browser behavior, cookies, tracking pixels, and page load dynamics.
• Excellent written and verbal communication, with the ability to adapt tone and style based on the audience.
• Demonstrates empathy, ownership, and sincerity when addressing customer concerns and requirements.

General Requirements for All Roles

• Shift

  : US Shifts (Night Shifts)

• Customer Service Skills

  : Empathy, ownership, and sincerity are crucial.

• Qualification

  : Any graduate (

  we are not hiring undergrad or people with Internship experience)

Who can apply:

Only those candidates can apply who:

1. have minimum 1 years of experience
2. are Computer Science Engineering students

Salary:

Experience:

Deadline: