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Botree Software International Pvt Ltd
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Technical Support Intern

Technical Support Intern

Botree Software International Pvt Ltd

0 - 4 years

0 Lacs

kochi kerala

Posted:4 days ago| Platform: Shine logo

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Skills Required

troubleshooting sql dms

Work Mode

On-site

Job Type

Full Time

Job Description

As a customer service representative in this role, you will be responsible for resolving service issues by understanding, clarifying customer problems, determining the cause, and ensuring resolution based on SLAs. Your key responsibilities will include: - Troubleshooting technical issues efficiently - Speaking to customers to quickly get to the root of their problem - Working in FMCG/Logistics Industry - Utilizing knowledge of SQL and DMS effectively - Immediate Joiners are preferred In addition to the above responsibilities, you should possess the following qualifications: - Proficiency in English and Malayalam languages - Willingness to travel as required Please note that this job opportunity is Contractual/Temporary or Internship based. The work location is in person, and candidates should be able to reliably commute to Kochi, Kerala or be willing to relocate before starting work.,

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Technical Support Intern