Technical Support Executive - Voice

As a Tech Mahindra BPS | BPO Technical Support Executive - Voice in Noida, your role involves providing technical support to customers through voice communication. You will be utilizing your technical support, customer service, and problem-solving skills to assist customers with technical issues. Strong communication skills are essential for effectively interacting with customers in a dynamic environment. Your basic understanding of IT systems and troubleshooting will be an asset in this position. Previous experience in a BPO or customer service role is advantageous, and a Bachelor's degree in Computer Science or a related field is preferred. - Provide technical support to customers via voice communication - Assist customers with technical issues - Utilize technical support, customer service, and problem-solving skills - Demonstrate strong communication skills - Work efficiently in a fast-paced environment - Apply basic knowledge of IT systems and troubleshooting - Previous experience in a BPO or customer service role is a plus Qualifications Required: - Technical Support skills - Customer Service skills - Problem-solving skills - Strong communication skills - Ability to work in a fast-paced environment - Basic knowledge of IT systems and troubleshooting - Bachelor's degree in Computer Science or related field,