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Sensys Technologies
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Technical Support Executive

Technical Support Executive

Sensys Technologies

0 - 5 years

2 - 7 Lacs

Mumbai

Posted:3 weeks ago| Platform:

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Skills Required

Technical Support Executive

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Work from Office

Job Type

Full Time

Job Description

Sensys Technologies Pvt Ltd is looking for Technical Support Executive to join our dynamic team and embark on a rewarding career journey. Providing technical assistance and support, via phone, email, chat or in person. Troubleshooting technical issues and providing guidance and solutions to resolve them. Collaborating with other technical support staff or departments to resolve complex technical issues. Logging and tracking the issues in a help desk or ticketing system, and providing regular status updates. Documenting technical support procedures and best practices for the knowledge base. Conducting system audits and performance monitoring to ensure optimal performance and identify opportunities for improvement. Strong communication and interpersonal skills, as well as excellent problem - solving skills and attention to detail

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