Technical Support Executive - Inbound Voice (UK/US)

Adeeba E-Services Pvt. Ltd. is an international contact center with operations in India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and business entities. Within a short period, Adeeba E-Services has established a strong foundation based on high customer satisfaction, exceptional services, and reliable support functions. The company emphasizes trust, accountability, and reliability in its products and technical services, leading to improved performance of its staff and increased productivity through continuous research and development efforts. We are excited to announce an opening at Adeeba E-Services Pvt Ltd for the position of Inbound Tech Support Process in the UK/US Shift. Join our team and enjoy a significant salary hike along with attractive incentives. In this role, you will handle inbound calls related to printer, router, and antivirus issues. Your responsibilities will include diagnosing the problems, providing recommendations to customers, and offering technical support plans and software solutions. Candidate Profile: - Minimum 6 months to 1 year of experience in outbound tech support - Proficient in closing calls effectively - Strong convincing and sales skills - Salary: Rs.12,000-22,000/month (fixed) + Lucrative incentives - Shift: UK / US Shift - Working Days: 6 days a week Benefits and Facilities: - Fixed salary credited on the 1st of every month - Generous incentives on a daily and monthly basis - Additional spot incentives - 24 leaves per year, comp offs, and birthday leaves - Medical benefits provided - No extension of shift timings For any further queries or information, please contact Priyanka (HR) at 9804149788. Rest assured, all your information will be handled confidentially in accordance with EEO guidelines.,