Job
Description
Spearhead Infotech Pvt Ltd . is looking for an experienced support engineer for customer support . Practical knowledge of Microsoft Outlook configuration. Handling Technical Support for all our mailing solutions such as Google Work Space , Microsoft 365 , Web-Email Hosting (cPanel & Plesk Control Panels ),Domain Name Registrations, Cloud & VPS Hosting etc. You will be responsible for replying to customer over the emails and phone and provide instant support . Spearhead product line up as follows: In-house developed Mail server Spear Mail , GS Plus . Branded Solution like G Suite, Microsoft365/ Azure, Web-Email Hosting : (cPanel & Plesk Control Panels ), Domain Name Registrations, Cloud & VPS Hosting etc, SSL certificate Anti Spam Solution . Troubleshooting : Connectivity issues among Client PC to Server ,Hosting management- disk space, server usage management, Reseller/Shared Hosting Management . Email ID configuration at client PC , Backups . Qualifications and Skills : Ability to handle Support Requests from Clients on Phone and Email. Must have experience working in the web hosting industry . Hardware & Networking Knowledge. Experience with cPanel Ability to troubleshoot website and email problems. Great communication skills Job Type: Full-time Opportunity to get Google Workspace Certification Salary: ₹16,000.00 - ₹20,000.00 per month or depends on candidate's experience and qualification . Technical support: 1 year (Required) Fresher may apply . About Company : Spearhead Infotech Private Limited . Spearhead is a leading web hosting service provider dedicated to offering reliable, secure, and affordable web hosting solutions to individuals, businesses, and organizations of all sizes. With 25+ years of experience in the industry, we have built a strong reputation for our commitment to customer satisfaction, cutting-edge technology, and exceptional support. Address: Spearhead Infotech Private Limited D-Wing, 4th Floor , Office No. 606, Vashi Plaza, Sector 17, Vashi Navi Mumbai . M: 9820301931 www.spearheadinfotech.in email : jobs@spearheadtech.com
