Technical Support Engineer - Fire & PA

CAVITAK

Retail Distribution

Value-Added Tech Distribution

Global Commerce

About the Role:

Technical Support Engineer

What You'll Do:

• Provide

  technical assistance

  for installation, commissioning, and maintenance of fire alarm systems (addressable & conventional).
• Diagnose and

  troubleshoot system faults

  and ensure timely issue resolution.
• Coordinate with service teams and customers to deliver

  on-site and remote support

  .
• Conduct

  testing, preventive maintenance, and documentation

  for service activities.
• Support the

  sales and projects team

  with product knowledge and technical inputs.
• Train end-users and internal teams on system operation and best practices.
• Stay updated on

  product developments, firmware updates, and safety standards

  .

What We're Looking For:

• Diploma / B.E. / B.Tech in

  Electronics, Electrical, Instrumentation, or Fire & Safety Engineering

  .

• 13 years

  of experience in technical support or maintenance of

  Fire Alarm Systems

  .
• Hands-on experience with panels and detectors.
• Strong understanding of

  wiring diagrams, control panels, and system networking

  (RS-485, Modbus, etc.).
• Excellent

  problem-solving and communication

  skills.
• Ability to work independently and manage field visits as required.

Why Join Us:

• Opportunity to work with advanced

  fire safety technologies

  .
• Supportive and growth-oriented work culture.
• Exposure to large-scale safety projects across industries.