Technical Service Department

As a B.Tech (Chemical) graduate joining the Technical Service Department as a fresher, your responsibilities would typically include a mix of technical support, troubleshooting, and continuous learning. Here's an outline of some key responsibilities you might take on:

1. Technical Support & Assistance:

• Provide support to senior engineers and other departments regarding the technical aspects of products or processes.
• Assist in troubleshooting issues related to chemical processes or product quality and help identify solutions.
• Handle technical queries from customers or internal teams.

1. Product & Process Testing:

• Conduct laboratory tests to support product development, quality control, or troubleshooting.
• Analyze test data and report findings to senior engineers for further action.

1. Process Optimization:

• Assist in evaluating and optimizing existing chemical processes to improve efficiency, safety, or cost-effectiveness.
• Support in scaling up laboratory-scale processes to pilot or production levels, ensuring technical feasibility.

1. Documentation & Reporting:

• Document technical procedures, experiments, and troubleshooting steps accurately.
• Assist in preparing reports, presentations, or product manuals for both internal stakeholders and customers.

1. Quality Assurance:

• Support the monitoring and maintenance of product quality by ensuring compliance with industry standards and regulations.
• Help in conducting inspections or audits related to production processes.

1. Customer Support:

• Assist in providing technical assistance to customers, including troubleshooting, addressing complaints, or resolving issues with products or services.
• Coordinate with sales and production teams to ensure customer requirements are met.

1. Learning & Development:

• Participate in training programs or workshops to enhance technical skills, knowledge about products, and industry best practices.
• Stay updated with the latest chemical engineering trends and technologies.

1. Collaboration with Cross-Functional Teams:

• Collaborate with production, R&D, and quality assurance teams to implement changes or improvements in chemical processes.
• Communicate effectively with colleagues from various departments to ensure smooth operations.

1. Health, Safety, and Environmental Compliance:

• Ensure adherence to safety protocols and environmental regulations in the laboratory and production areas.
• Assist in implementing safety measures and procedures during technical operations.

As a fresher, you might start with basic tasks and progressively take on more complex responsibilities as you gain experience.

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