Job
Description
Overview
Are you passionate about delivering impactful app experiences that delight customers and drive business value As a Program Manager 2 Surface App Feature PM, you will play a pivotal role in shaping and executing the vision for the Surface app, ensuring it continues to be a trusted companion for Surface customers worldwide.This role combines Product Vision Ownership for key feature areas with Technical Program Management (TPM) responsibilities to drive execution in partnership with design, engineering, and cross-functional teams. You will also manage strategic partnerships inside and outside Surface, ensuring alignment and timely delivery of high-quality features.You'll work on a diverse set of initiativesfrom enabling new customer-facing features to supporting incubation projects that explore the future of Surface experiences. This is an opportunity to influence the Surface ecosystem and deliver features that matter.Responsibilities
Feature Ownership & ExecutionDefine and drive the vision and roadmap for assigned app features, ensuring alignment with brand principles, business goals, and customer needs.Partner with design and engineering teams to deliver feature investments on time and with high quality.Champion the integration of AI-driven insights and capabilities into app features to enhance personalization, automation, and customer value.Technical Programme ManagementLead execution for platform migrations and feature enhancements, ensuring minimal disruption and optimal performance.Define clear success metrics and track progress across milestones.Leverage AI-powered analytics and predictive modelling to inform prioritization and improve feature performance.Cross-Functional CollaborationBuild strong partnerships with internal teams and external stakeholders to ensure alignment and unblock dependencies.Act as the primary liaison for feature-related discussions and decisions.Promote a frontier mindset by identifying opportunities to apply emerging technologies and innovative approaches in collaboration with incubation teams.Innovation & Incubation SupportSupport exploratory work with incubation teams, contributing to early-stage concept validation and prototyping efforts.Drive experimentation with AI and next-generation technologies to accelerate concept-to-market cycles.Qualifications
Required Qualifications:
5+ years of experience in program management or product management, with a focus on app or software feature delivery.Proven ability to manage end-to-end feature lifecycle, from ideation to launch.Strong technical understanding of app development frameworks and platform migrationStrong knowledge of AI technologies and their application in product experiences.Excellent communication and stakeholder management skills.Experience working in cross-functional, global teams.Other Requirements
We expect you to have:A drive for resultsA desire to learn, grow, and drive changeOutstanding cross-discipline and cross-team collaboration skillsAn ability to communicate effectively across partner teams and to leadershipA proven track record of individual excellence and a demonstrated commitment to making others greatPreferred Qualifications
Familiarity with Surface devices and the Surface app ecosystem.Experience with telemetry, feedback systems, and customer engagement workflows.Exposure to innovation or incubation programmes.Strong analytical skills and ability to define success metrics.This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
