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2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a dedicated team member, your primary responsibility will involve the development of the Jio point market, focusing on achieving acquisition and revenue targets. You will play a crucial role in identifying and onboarding channel partners, as well as servicing retailers according to the beat plan. It will be essential to ensure stock availability and visibility in retail outlets, maintaining supply chain stability, and overseeing daily cash deposits. Additionally, you will be tasked with monitoring, evaluating, and providing training to both the team and channel partners. To excel in this role, you must possess familiarity with the territory, product sales knowledge, entrepreneurial skills, distribution handling capabilities, people management expertise, training proficiency, cash handling experience, problem-solving abilities, and a technical orientation. Join us in this dynamic opportunity to make a significant impact in the field and contribute to the growth and success of our team.,
Posted 2 days ago
0.0 - 4.0 years
0 Lacs
coimbatore, tamil nadu
On-site
You will be responsible for managing all customer interactions according to the assigned roster, demonstrating ownership during customer calls, and responding to customers in a professional manner using appropriate language. Your approach should be solution-based, aiming to educate customers whenever possible. It is essential to keep your product, system, process, and policy knowledge up to date. You must adhere to scheduled shifts, timings, and activities, capturing relevant customer details during interactions and resolving queries within agreed timelines. Additionally, managing outbound campaigns based on business requirements and focusing on increasing, developing, and retaining the customer base through relationship building and service are key aspects of this role. Adherence to contact center policies, procedures, code of conduct, and legislative requirements is crucial. Skills and Competencies required for this role include proficiency in the local language, basic computer knowledge, problem-solving abilities, customer-centric mindset, technical orientation, attention to detail, and a service-oriented approach. This is a full-time position with benefits such as health insurance and Provident Fund. The job entails working in rotational shifts and requires a Bachelor's degree (Preferred). Proficiency in English is preferred, and the work location is in-person.,
Posted 3 days ago
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