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Technical Operations Specialist (TOPS)

Technical Operations Specialist (TOPS)

Interactive Brokers

2 - 6 years

3 - 12 Lacs

mumbai maharashtra india

Posted:1 week ago| Platform: Foundit logo

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Skills Required

troubleshooting

Work Mode

On-site

Job Type

Full Time

Job Description

RESPONSIBILITIES:

Monitor various aspects of the global brokerage system in real time.
Analyze, troubleshoot, escalate, and resolve brokerage system operational issues.
Participate in Post-Incident reviews in collaboration with architecture and infrastructure teams.
Provide 2nd-level technical support to internal teams.
Monitor Batch Job Scheduler and troubleshoot failed or delayed jobs.
Analyze existing business workflows and participate in developing new monitoring tools and automated process monitoring.
As part of the team, act as the primary escalation point for all brokerage system technical issues.

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