Technical Lead

• As part of DevOps Lead engineer, your responsibilities include:Be a stake holder in application architecture, design, design review, writing code, code review, continuous integration, continuous deployment
• Should be able to review customer issue logs, inspect both backend and front-end code, and conduct relevant tests if required
• Advanced Troubleshooting: Diagnose and resolve complex issues related to the cloud application, involving in-depth knowledge of the application architecture and infrastructure
• Root Cause Analysis: Conduct thorough root cause analyses for recurring issues, implement preventive measures, and provide insights for continuous improvement
• Automation and Scripting: Develop and utilize scripts and automation tools to streamline processes, improve efficiency, and reduce manual intervention in issue resolution
• Documentation: Maintain comprehensive documentation for troubleshooting procedures, system configurations, and resolutions to facilitate knowledge sharing and future reference
• Customer Communication: Effectively communicate with customers, providing clear and timely updates on issue resolution progress and collaborating on preventive measures
• You will be responsible for High Performance, Scalable, Robust, and Secure Common SaaS Framework based on AWS/OCP infrastructure
• This framework allows customers to configure provision, upgrade & monitor various network functions in carrier grade enterprise & telecom networks
• Security and Compliance: Ensure the security of systems and applications, adhere to compliance requirements, and implement best practices for data protection
• Collaboration: Collaboration with internal and external stakeholders
• Work closely with development, QA, and operations teams to foster a culture of collaboration and continuous improvement
• Collaborate with clients team to gather the requirements
• Training and Mentorship: Provide guidance and mentorship to junior team members and promote knowledge sharing within the organization
• Troubleshoot and fix any customer issues identified internally or in the production deployments.

Skills Requirements:

• Experience with DevOps tools such as Jenkins, Git, or Docker
• Understanding of agile software development methodologies and continuous integration/continuous deployment (CI/CD) pipelines
• Familiarity with cloud infrastructure technologies such as load balancers, auto-scaling, or containers
• Knowledge of automation scripting and configuration management tools such as Ansible, Chef, or Puppet
• Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner
• Must understand the company's long-term vision and align with it
• Should be open to new ideas and be willing to learn and develop new skills
• Should also be able to work well under pressure and manage multiple tasks and priorities.

Qualifications