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5.0 - 8.0 years

8 - 15 Lacs

Hyderabad

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Key Responsibilities: Platform Engineering & Automation (DevOps): Develop and maintain infrastructure as code using ARM Templates and Bicep framework. Good Understanding of Azure Load Balancer, Azure Bastion, Network Security Groups, and Azure Firewallto ensure secure, scalable deployments. Configure certificatesfor secure device communication. Set up and use AzureDevOps for IoT development, including CI/CD pipelines. Optimize IoT platformperformance and troubleshoot platform-level issues. Overall knowledge ofAzure IoT Platform Administration. Azure IoT PlatformDevelopment: Configure, Monitor, and Maintain Azure IoT Platform components, including - Azure IoT Hub Azure Device Provisioning Services Azure Functions Azure Logic Apps Azure Blob Storage Azure Cosmos DB Azure Data Explorer Azure Key Vault Sound knowledge of Programming with relevant development experience with Python/Node/Java. Understandingof IoT edge solutions with a focus on gateway communication using protocols like MQTT, AMQP, OPC UA, Modbus, and TCP. Microsoft PowerPlatform: Build & Manage Applications using Power Apps, Dataverse, and other built-in Data Connectors. Build & Manage Power Automate flows. Understanding of the Power Admin Roles & Responsibilities: Performance Monitoring& Incident Management: Set up and manage monitoring tools such as Azure Monitor, Azure Log Analytics, and Azure Application Insights to ensure system reliability and performance. Respond to and resolve incidents and support requests for IoT platform issues. Required Skills and Experience: Technical Expertise: Proven experience in administering and configuring Azure IoT solutions, including atleast two complex projects. Proficiency in IoT protocols such as MQTT, AMQP and TCP/HTTPS. Expertise in Azure services: IoT Hub, Device Provisioning Services, Data Factory, Service Bus, and serverless compute options like Azure Functions. Knowledge of Azure DevOps, including pipeline management and version control. Hands-on experience with monitoring tools like Azure Monitor, Log Analytics, and AppInsights. Proficient in scripting and automation using ARM Templates (+Bicep). PowerShell knowledge is an advantage. Sound knowledge & experience in Power Platform (Power Apps; Power BI; Power Automate) development. Experience in PowerApps Application Lifecycle Management (Power Platform Pipelines; ALM Accelerator). Professional Expertise: Strong analytical and problem-solving skills with a focus on platform engineering and performance tuning. Proven ability to handle incidents and resolve support requests efficiently. Excellent communication and customer management skills. Desirable Qualifications & Qualities: Certification: AZ-900(Azure Fundamentals) & AZ-104 (Azure Administrator and IoT Certifications). Experience in IoT Edge Gateway communication. Willingness to be a part of Support & On-Call Teams.

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12.0 - 15.0 years

55 - 60 Lacs

Ahmedabad, Chennai, Bengaluru

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Dear Candidate, We are hiring a Solutions Developer to design and implement custom software solutions that meet business needs. You will work closely with stakeholders to deliver integrated and user-centric applications. Key Responsibilities: Analyze business requirements and develop scalable software solutions. Build APIs, web applications, and backend services. Integrate systems with third-party platforms or services. Write clean, maintainable, and testable code. Collaborate with business analysts and IT teams throughout the SDLC. Required Skills & Qualifications: Proficiency in programming languages like C#, Java, Python, or JavaScript. Experience with databases (SQL, NoSQL) and RESTful services. Familiarity with modern frameworks (e.g., .NET Core, Spring, Node.js). Good understanding of SDLC, Agile methodologies, and DevOps practices. Experience with cloud-based development is a plus. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

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0.0 - 2.0 years

2 - 4 Lacs

Gurugram

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: Expected to build knowledge and support the team. Participate in Problem Solving discussions. Provide voice support to clients in troubleshooting and resolving technical issues. Ensure timely resolution of incidents and service requests. Collaborate with cross-functional teams to identify and resolve complex technical issues. Document and maintain accurate records of client interactions and technical solutions. Contribute to the continuous improvement of support processes and procedures. Stay updated with the latest product knowledge and industry trends. Assist in training new team members on technical support processes and tools. Professional & Technical Skills: Must To Have Skills:Proficiency in Service Desk Management, Service Desk Voice Support. Strong understanding of IT service management principles and best practices. Excellent communication and interpersonal skills to effectively interact with clients. Ability to troubleshoot and resolve technical issues in a timely manner. Knowledge of incident management and ticketing systems. Familiarity with remote desktop tools and software. Good To Have Skills:Experience with cloud-based service desk platforms. Experience in providing technical support for enterprise applications. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

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0.0 - 2.0 years

2 - 4 Lacs

Gurugram

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: Expected to build knowledge and support the team. Participate in Problem Solving discussions. Provide voice support to clients in troubleshooting and resolving technical issues. Ensure timely resolution of incidents and service requests. Collaborate with cross-functional teams to identify and resolve complex technical issues. Document and maintain accurate records of client interactions and technical solutions. Contribute to the continuous improvement of support processes and procedures. Stay updated with the latest product knowledge and industry trends. Assist in training new team members on technical support processes and tools. Professional & Technical Skills: Must To Have Skills:Proficiency in Service Desk Management, Service Desk Voice Support. Strong understanding of IT service management principles and best practices. Excellent communication and interpersonal skills to effectively interact with clients. Ability to troubleshoot and resolve technical issues in a timely manner. Knowledge of incident management and ticketing systems. Familiarity with remote desktop tools and software. Good To Have Skills:Experience with cloud-based service desk platforms. Recommendation:Familiarity with ITIL framework and practices. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

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1.0 - 4.0 years

3 - 3 Lacs

Greater Noida

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Responsibilities: * Provide technical support for commercial activities * Ensure compliance with accounting standards * Oversee techno-commercial infrastructure projects * Conduct audits on techno-commercial operations Health insurance Provident fund Annual bonus

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0.0 - 1.0 years

2 - 6 Lacs

Hyderabad

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Job Description: Experience: 0-1 Years •Provide first-level technical support for network-related issues •Troubleshoot and resolve basic network issues, ensuring timely resolution. •Assist with IP addressing tasks and basic IP understanding. •Collaborate with senior engineers to escalate complex issues and follow up until resolution. •Ensure effective communication and coordination with customers and internal stakeholders. •Document and maintain accurate records of customer interactions and technical solutions. •Stay up-to-date with industry trends and technologies related to network support. •CCNA certification is preferred but not mandatory.

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7.0 - 10.0 years

17 - 22 Lacs

Noida

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In this role, you will manage a team of one of Solution Area and bring thought leadership in customer engagement. Candidate will also be responsible for quality delivery and delivery project KPI tracking and adhering, manage Nokia's Internal Stake holder engagements with solution capabilities from multiple sources and technologies, build understanding and preference for Nokia products and solutions by influencing regional team decisions and strategic direction, demonstrate significant operational as well as commercial knowledge of clients' business and uses this to build credibility as well as identify sales opportunities, define new & innovative delivery model and package integrated solutions not only limited to Nokia Net's portfolio Leads training, development. You have: Bachelor's or master's degree in computer science, Software Engineering, or a related field. Around 14+ years of experience in Packet Core Projects Knowledge or experience of Packet Core EquipmentMME, S/PGW, AMF, SMF, UPF Knowledge or experience of Nokia Packet Core equipmentcMM, cMG, NRD Understanding of Technical Notes, Protocol Specs, Method of Procedure It would be nice if you also had: Linux knowledge is an advantage Basic understanding ofProject Management skill is an advantage Work in several technology areas with intermediate to advanced skill level or with one technology area at an advanced skill level. Create implementation plan and technical infrastructure documents. Work according to the Systems Integration (SI) delivery process, create test strategy and test cases. Contribute to gather customer requirements, analysis, feature specification and requirement feasibility study, contribute to migration procedures. Contribute to knowledge documentation in various tools like Sharepoint, ShareInside, Yammer, ShareNet, discussion forums. Work autonomously and effectively in a mixed environment and uses best practices and knowledge of internal or external business issues to improve products or services. Use advanced analytical skills to solve complex problems or problems that do not have routine solutions and takes a new perspective. May lead projects with manageable risks and resource requirements or small teams, handles day-to-day staff management issues, including resource management and allocation of work.

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5 - 10 years

10 - 14 Lacs

Noida

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Position Summary: We are seeking highly accomplished IT Infra, Operation, ITSM Lead who can be the part of the GEDU IT Infra & Operation Team at GEDU Noida. The person should preferably have worked as Infra, Operation and Network support lead including Azure, Office365. He/she should be driven by business needs, should be a great user advocate, should have good communication skills and ability to inspire people at all levels to follow your customer intimacy. He/she can work with flexible sift according to different time zone based on organisation need. Responsible for co-developing the vision and strategy of the product by collaborating with Product Managers, product owners, architects, R&D leadership. He/she develops and communicates the strategic direction for the software teams. He/she collaborates with user experience team to define intuitive user experience to our users. He/she collaborates with R&D stakeholders to define the non-functional roadmap for the product. Duties and Responsibilities: Lead a team of IT support technicians and engineers, providing guidance, mentorship, and support to ensure the timely resolution of technical issues and adherence to service level agreements (SLAs). Implement and maintain IT service management best practices, including incident management, problem management, change management, and service request management processes. Develop and maintain ITSM documentation, including standard operating procedures (SOPs), knowledge base articles, and system documentation. Collaborate with cross-functional teams to identify and implement improvements to our IT infrastructure, including hardware, software, networks, and security systems. Monitor the performance and availability of IT systems and infrastructure components, proactively identifying and addressing potential issues to minimize downtime and ensure business continuity. Manage relationships with third-party vendors and service providers, ensuring compliance with contracts and SLAs and resolving any issues or escalations in a timely manner. Stay current with industry trends and best practices in ITSM and infrastructure management, recommending and implementing new technologies and processes to enhance efficiency and effectiveness. Manage/Develop & Deliver all Software/Tool/ technology and IT Infra Projects as per business needs

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4 - 8 years

6 - 10 Lacs

Thane

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Position Headline Leads, assists & supervises Production in overseeing and managing all production activities in a single group/s from functional perspective. Position Description * Ensures adherence to defined manufacturing guidelines, processes and procedures (focus on production). * Supervises production activities according to established quality standards and EHS requirements. * Contributes to production planning processes and determines manufacturing priorities based on established weekly production schedules. * Makes daily assignments and assigns work and tasks to the member of the production group. * Interprets specifications and makes judgments about the acceptability of production that is in process. * Proposes procedures improvements and implements technical infrastructure. Key Responsibilities 1. Oversees assigned (parts of) technologically demanding and complex processes which do need specialized, experienced and well vocationally trained work force. 2. Assists effectively to budget accountable management. Reports to Plant manager. 3. Oversees all assigned - or major parts of - production sequences, and across shifts (if any), in production unit. Plans, prioritizes and manages related resources and measures. 4. Establishes & fosters on primarily intra-organizational contacts and functionally oriented external contacts. Impact (Work environment & Management complexity) 1. Complexity is about managing two assembly lines having around 12 technicians & 15 third party contracts. 2. Due to changing priorities or differing situations encountered in one of the assembly lines, thinking is focused on planning, prioritizing and optimizing of material and/or personnel resources and also all functional processes to ensure achievement of given or agreed standards (reliability, availability, safety, effectiveness, etc.). Required Knowledge/Skills, Education, and Experience Diploma or BE - Mechanical / Electrical / Production with minimum 10-12 years of experience in product assembly lines. Both advanced practical and theoretical understanding and some significant advanced hands-on experience is required to oversee and manage the diverse and relatively complex tasks in the related field of work. Resource (Man, Machine & Material) planning as against customer demand. Learning attitude is a MUST. Hands on experience in implementing "Lean Manufacturing" project at shop floor. Hands on experience in implementing "5S", "Kanban", "PDCA", "8D" tools. Hands on experience in SAP - PP & MM module. Influence (Workflow/People) 1. Needs advanced management understanding in order to lead and align employees in different workflows and/or projects organization environment. 2. Planning and managing results and performance is essential.

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5 - 10 years

16 - 20 Lacs

Bengaluru

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As an Expert IT Product Owner, you’ll be responsible for proactively supporting activities comprised of designing, automating, building, provisioning, deploying, maintaining, and optimizing the IT Cloud Infrastructure within the IT Platform Product group. You’ll work closely with managers to define the product roadmap aligned with the strategy of each group. Leads identification and analysis of key industry and technology trends Provides inputs and expertise to the Product (Group) Managers for budget definition and allocation of investments to meet business initiatives Builds the long-term strategic roadmap for products and product groups Supports the IT strategy and planning process to align continuously with the company’s business goals and objectives. Defines the guidelines, standards, and solution patterns to ensure product-based decisions are aligned with vision Increase adoption, usage, recognition and health over time as well as continuous enhancements Leads day-to-day backlog management (including refinement and prioritization). Identifies the organizational impact (for example, on skills, processes, structures, or culture) and financial impact of the product/platform. Analyzes the current IT environment to detect critical deficiencies or gaps to strategy and recommends solutions. Manages and facilitates an agile review mechanism at Stream Level to evaluate product group proposals for architectural fit at Stream and EA level Prepares and delivers comprehensive communications to convey architectural direction and how it aligns with enterprise strategies Requirements Bachelor’s degree in business, computer science, systems analysis, or related field OR at least 5+ years of experienceas a Product owner within IT Cloud infrastructure 7+ years of experience in at least two IT solution development disciplines; i.e database management , cloud native services, automation, technical infrastructure, application development 3+ years of experience managing cloud assets such as Azure, AWS, and GCP Others Master’s degree in business, computer science, systems analysis or a related study is preferred Experience working in Agile or SCRUM methodology is preferred

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- 2 years

2 - 4 Lacs

Gurugram

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: Expected to build knowledge and support the team. Participate in Problem Solving discussions. Provide voice support to clients in troubleshooting and resolving technical issues. Ensure timely resolution of incidents and service requests. Collaborate with cross-functional teams to identify and resolve complex technical issues. Document and maintain accurate records of client interactions and technical solutions. Contribute to the continuous improvement of support processes and procedures. Stay updated with the latest product knowledge and industry trends. Assist in training new team members on technical support processes and tools. Professional & Technical Skills: Must To Have Skills:Proficiency in Service Desk Management, Service Desk Voice Support. Strong understanding of IT service management principles and best practices. Excellent communication and interpersonal skills to effectively interact with clients. Ability to troubleshoot and resolve technical issues in a timely manner. Knowledge of incident management and ticketing systems. Familiarity with remote desktop tools and software. Good To Have Skills:Experience with ITIL framework. Experience in providing technical support for cloud-based applications. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

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- 2 years

2 - 4 Lacs

Gurugram

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: Expected to build knowledge and support the team. Participate in Problem Solving discussions. Provide voice support to clients in troubleshooting and resolving technical issues. Ensure timely resolution of incidents and service requests. Collaborate with cross-functional teams to identify and resolve complex technical issues. Document and maintain accurate records of client interactions and technical solutions. Contribute to the continuous improvement of support processes and procedures. Stay updated with the latest product knowledge and industry trends. Assist in training new team members on technical support processes and tools. Professional & Technical Skills: Must To Have Skills:Proficiency in Service Desk Management, Service Desk Voice Support. Strong understanding of IT service management principles and best practices. Excellent problem-solving and analytical skills. Ability to effectively communicate technical information to non-technical clients. Experience in using ticketing systems and remote support tools. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

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3 - 7 years

9 - 14 Lacs

Pune

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About The Role : Job TitleSenior Technology Analyst Corporate TitleAVP LocationPune, India Role Description The responsibilities of a Cloud Control Onboarding Manager involve a variety of tasks aimed at ensuring compliance with Cloud Operational Readiness Controls including IT, Information Security controls, and data management regulations to meet cloud onboarding targets for DWS. The role holder supports the technical infrastructure required to supply IT services to the bank. They are involved in the strategy, design, development, and deployment of IT solutions. They are able to troubleshoot complex issues, being aware of overlapping and different technology areas. Based on their business knowledge, they are able to identify where IT designs can be strengthened and provide value to the businesses. They are responsible for providing detailed technical feedback into the Engineering function to deliver more robust IT solutions. They understand in detail, how IT needs to be supported and can create appropriate processes and controls which ensure IT failings are captured and remediated to ensure stability. They provide technical direction on all related IT platforms and are considered technical experts for level 3 support in outage coordination. The Lead Technologist is counted upon to provide technical guidance and recommendations for complicated business IT problems. They embrace a Continuous Service Improvement approach to drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The responsibilities of an Cloud Control Onboarding Manager involve a variety of tasks aimed at ensuring compliance with Cloud Operational Readiness Controls including IT, Information Security controls, and data management regulations to meet cloud onboarding targets for DWS Key responsibilities: Control Implementation and ComplianceThis role involves support and enabling of control implementation of IT controls, Infrastructure migrations, information security controls, data and records management, and other regulations provided by the Risk and Control team. This includes providing guidance on requirements and centrally managing Risk and Control tasks. Collaboration and Stakeholder ManagementThe manager works closely with various stakeholders, including IT Asset Owners (ITAOs), Portfolio Owners, Technical Information Security Officers (TISOs), Architects, Customer Service Managers (CSMs), and other control performers. They also collaborate with the Risk and Control team, CIO-1s, and audit teams to ensure key risks are mitigated and objectives are met. Centralized Task ManagementManaging tasks centrally and providing regular updates to all key stakeholders is a crucial part of the role. This includes participating in portfolio owner and CIO-1 Risk and Control calls to ensure control implementation. Training and SupportSupporting Risk Culture trainings within the organization in close collaboration with the Risk and Control and Non-Financial Risk Management (NFRM) teams. Additionally, the manager assists and trains ITAOs, decom factory teams, and application services teams. Your skills and experience Cloud, GCP, ITAO, DevOps, Engineering, IT Service Management, IT Governance or IT Project Management background. Excellent communication and presentation skills, highly organized and disciplined. Experienced in working with multiple stakeholders. Ability to create and naturally maintain good business relationships with all stakeholders. Comfortable working in VUCA (Volatility Uncertainty Complexity Ambiguity) and highly dynamic environments. The candidate will typically have a rather limited technical hands on involvement. A high-level understanding on the products/technologies below is welcomed: Databases; Application/web servers (like J2EE based, especially JBoss, Tomcat, WebLogic Server, Apache) Management of security certificates. Unix servers very basic administration Microservices and SOA Communication and encryption protocols (mainly HTTP(S), SSL) Networking (firewalls, load balancers, etc) High Availability Architecture. GCP / Google Cloud Platform management Reasonable understanding and relevant experience in Agile-Scrum delivery and main tools (Jira & Confluence); 10+ years of work experience in IT; Preferable skills: Experience working with distributed development teams; Change Leadership (Experienced) Managing Security (Experienced) Customer/stakeholder Relationship Management (Experienced) Technical CompetenciesITAO and/or DevOps background preferably How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm

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0 - 2 years

2 - 4 Lacs

Gurgaon

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: Expected to build knowledge and support the team. Participate in Problem Solving discussions. Provide voice support to clients in troubleshooting and resolving technical issues. Ensure timely resolution of incidents and service requests. Collaborate with cross-functional teams to identify and resolve complex technical issues. Document and maintain accurate records of client interactions and technical solutions. Contribute to the continuous improvement of support processes and procedures. Stay updated with the latest product knowledge and industry trends. Assist in training new team members on technical support processes and tools. Professional & Technical Skills: Must To Have Skills:Proficiency in Service Desk Management, Service Desk Voice Support. Strong understanding of IT service management principles and best practices. Excellent communication and interpersonal skills to effectively interact with clients. Ability to troubleshoot and resolve technical issues in a timely manner. Knowledge of incident management and ticketing systems. Familiarity with remote desktop tools and software. Good To Have Skills:Experience with cloud-based service desk platforms. Experience in providing technical support for enterprise applications. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

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0 - 2 years

2 - 4 Lacs

Gurgaon

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: Expected to build knowledge and support the team. Participate in Problem Solving discussions. Provide voice support to clients in troubleshooting and resolving technical issues. Ensure timely resolution of incidents and service requests. Collaborate with cross-functional teams to identify and resolve complex technical issues. Document and maintain accurate records of client interactions and technical solutions. Contribute to the continuous improvement of support processes and procedures. Stay updated with the latest product knowledge and industry trends. Assist in training new team members on technical support processes and tools. Professional & Technical Skills: Must To Have Skills:Proficiency in Service Desk Management, Service Desk Voice Support. Strong understanding of IT service management principles and best practices. Excellent communication and interpersonal skills to effectively interact with clients. Ability to troubleshoot and resolve technical issues in a timely manner. Knowledge of incident management and ticketing systems. Familiarity with remote desktop tools and software. Good To Have Skills:Experience with ITIL framework. Experience in providing technical support for cloud-based applications. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

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1 - 5 years

1 - 4 Lacs

Bengaluru

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We are seeking a dynamic and enthusiastic Pre-Sales Associate to join our team. The ideal candidate will play a crucial role in driving our sales efforts by working closely with potential clients to understand their needs and demonstrate the value of our data and AI services. The Pre-Sales Associate will support the preparation of RFPs, project proposals, customized pitch decks, and dashboarding proposals while collaborating closely with the technical delivery team, sales team, and other stakeholders. This role requires a blend of technical knowledge, business acumen, and client-facing skills to effectively bridge the gap between client requirements and technical solutions. Key Responsibilities: Client Engagement: Collaborate with the sales team to prepare high-quality RFPs, RFIs, Pitch decks for potential clients. Conduct discovery meetings with Sales team to understand client needs, challenges, and objectives. Gather and analyse client requirements, ensuring a comprehensive understanding of their needs. Present and demonstrate the features and benefits of our data and AI solutions to prospective clients. Develop customized pitch decks that address specific client use cases. Participate in industry events, webinars, and conferences to showcase our solutions and network with potential clients. Solution Design: Work with Practice team to gather and design customized solutions that meet the clients specific needs. Liaise with the technical delivery team to ensure proposed solutions are feasible and aligned with organizational capabilities. Develop detailed proposals, including technical specifications and pricing. Conduct industry and market research to tailor solutions to major industry verticals such as Manufacturing, Healthcare, BFSI, E-Commerce, D2C & Retail. Technical Expertise: Maintain a deep understanding of our service offerings, including data analytics, machine learning, and AI technologies. Stay up to date with industry trends and advancements in data and AI. Assist in the creation of technical documentation, whitepapers, and case studies. Educational Requirements: Bachelors degree in computer science, Information Technology, Business, or a related field. MBA degree from top-tier institution is a plus. 1+ years of experience in a pre-sales, services sales, or similar role, preferably within the data and AI industry. Strong understanding of data analytics, machine learning, and AI technologies. Good understanding of tools and technologies. Experience in preparing and delivering project documentation (RFPs, proposals, etc.). Exposure to collaborative work environments involving multiple stakeholders. Basic experience with dashboarding or data visualization solutions. Excellent communication and presentation skills. Ability to build strong relationships with clients and internal teams. Problem-solving mindset with the ability to think creatively and strategically. Self-motivated and able to work independently as well as part of a team. Willingness to travel as needed to meet with clients and attend events.

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4 - 7 years

4 - 7 Lacs

Bengaluru

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Responsibilities: Deliver engineering outputs for Train Driver Cabin & Passenger Car interiors, ensuring compliance with Engineering Quality, Cost, and Delivery (QCD) commitments. Implement and follow Train Design development procedures & Standards throughout the project lifecycle. Organize and lead work package reviews for assigned projects. Conduct Risk Assessment and develop Mitigation Plans. Contribute to the overall interior architecture of trains/vehicles, considering weight, layout, acoustics, crash safety, and structural constraints. Coordinate Design and Verification reviews with stakeholders from car body structure, industrialization, electrical, and mechanical teams. Oversee technical solutions, identifying gaps, and ensuring flushness and alignment with relevant standards. Perform internal quality checks, ensuring accuracy and consistency in deliverables from both individual and team contributions. Technically lead projects, interfacing with internal stakeholders and customer leadership teams to ensure project QCD goals are met. Effectively communicate technical ideas in both one-on-one and team settings, proposing innovative solutions when needed. Preferred experience in working as a team lead to mentor Junior Engineers. Required Skills & Qualifications: General knowledge of rolling stock and train interiors. Expertise in performing volume allocation for Train Interior components (e.g., ceilings, partition walls, doors, seats), including weight assessments for assemblies and installations. Experience in designing for maintainability, accessibility, and serviceability. Ability to select appropriate materials based on requirements, using ReX or simulation studies. Proven ability to design the geometrical architecture of equipment and optimize installation processes, particularly in train/rolling stock. Expertise in defining Functional Dimensioning requirements and using GD&T (Geometric Dimensioning and Tolerancing). Strong understanding of adjustment principles, clearance make-up, and stack-up analysis in line with manufacturing capabilities. Experience in analysing manufacturing non-conformities and proposing backup solutions. Understanding of product costs and technical solutions in relation to overall project budget. Skilled in selecting and identifying appropriate fasteners for joint designs. In-depth knowledge of drawing standards and GD&T per EN, ISO, and other relevant standards. Proficiency with CAD tools (e.g., Catia V5) and PLM platforms (e.g., Enovia). Knowledge of interior surface definitions and packaging within a cabin space envelope. Ability to define interior interfaces, such as interface brackets for 3-axis adjustment in relation to structures, electrical, and HVAC systems. Experience in designing saloon interior commodities and their interfaces, including side linings, windows, gangways, ceilings, door pillars, flooring, seat assemblies, and more. Experience designing cab interiors and front masks. Solid understanding of material properties and adhesive design principles.

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7 - 12 years

35 - 70 Lacs

Bengaluru

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Technical Lead - Python Backend Experience: 7 - 12 Years Exp Salary : Competitive Preferred Notice Period : Within 30 Days Shift : 10:00AM to 6:00PM IST Opportunity Type: Onsite (Bengaluru) Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : Problem Solving Skills, coding best practices, technical people management, Technical Delivery Management, Individual Contributor, Software Architecture Good to have skills : Backend Development, Python, Fast API, Docker Infibeam (One of Uplers' Clients) is Looking for: Tech Lead/Engineering Manager who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overview Description Tech Lead/Engineering Manager Infibeam is on the lookout for an experienced and dedicated Tech Lead/Engineering Manager who thrives in a fast-paced environment. This critical role is focused on guiding a diverse team of engineers, ensuring technical best practices are followed, and contributing individual expertise to achieve project goals. The ideal candidate will possess excellent problem-solving skills, strong technical management capabilities, and a passion for software architecture. Responsibilities Technical Leadership - Lead a team of engineers by providing guidance and support in both technical and non-technical aspects. - Foster an environment of collaboration and innovation, encouraging team members to contribute ideas and solutions. Software Development Management - Oversee all stages of software development, ensuring coding best practices are adhered to throughout the project lifecycle. - Guide the team in tackling complex technical challenges while maintaining project timelines and deliverables. Technical Delivery Management - Manage multiple projects and ensure timely delivery of high-quality software products. - Engage with stakeholders to gather requirements and align technical solutions with business goals. Software Architecture - Participate in the design and architecture of robust software solutions, ensuring scalability and maintainability. - Evaluate new technologies and frameworks, making informed decisions on their adoption within the team. Individual Contribution - Act as an individual contributor when necessary, writing high-quality code and developing complex features. - Stay hands-on with coding to understand team challenges and maintain technical expertise. Mentorship and Development - Mentor junior team members, fostering their professional growth and technical skills. - Conduct performance reviews and provide constructive feedback to enhance team effectiveness. Qualifications 7 to 12 years of experience in software development, with a strong emphasis on technical leadership. Proven problem-solving skills and a passion for delivering high-quality software solutions. In-depth knowledge of coding best practices, software architecture, and technical delivery management. Experience in managing technical teams and fostering a collaborative work environment. Hands-on experience with backend development technologies is a plus, particularly Python and Fast API. Familiarity with containerization tools like Docker is advantageous. Strong communication skills and the ability to engage effectively with stakeholders at all levels. Located in India and able to work within the time zone (GMT+05:30) Asia/Kolkata from 11:00 AM to 7:00 PM. At Infibeam, we believe in empowering our employees and fostering a culture of innovation and collaboration. If you have a passion for technology and leadership, we invite you to apply for this exciting opportunity. How to apply for this opportunity: Easy 3-Step Process: 1. Click On Apply! And Register or log in on our portal 2. Upload updated Resume & Complete the Screening Form 3. Increase your chances to get shortlisted & meet the client for the Interview! About Our Client: Infibeam Avenues Limited (IAL) is a leading digital payments and e-commerce technology platforms company in India and provides a comprehensive suite of web services spanning digital payment solutions, data centre infrastructure and software platforms. We provide solutions to merchants, enterprises, corporations and governments in both domestic as well as international markets to enable online commerce. Our digital technology facilitates businesses and governments to execute e-commerce transactions in a safe and secure manner. About Uplers: Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in their career. (Note: There are many more opportunities apart from this on the portal.) So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

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5 - 10 years

7 - 12 Lacs

Pune

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Job Title:Technology Analyst Corporate Title:Associate Location:Pune, India Overview The Associate ITAO supports the technical infrastructure required to supply IT services to the bank. They are involved in the strategy, design, development, and deployment of IT solutions. They are able to troubleshoot complex issues, being aware of overlapping and different technology areas. Based on their business knowledge, they are able to identify where IT designs can be strengthened and provide value to the businesses. They are responsible for providing detailed technical feedback into the Engineering function to deliver more robust IT solutions. They understand in detail, how IT needs to be supported and can create appropriate processes and controls which ensure IT failings are captured and remediated to ensure stability. They provide technical direction on all related IT platforms and are considered technical experts for level 3 support in outage coordination. The Lead Technologist is counted upon to provide technical guidance and recommendations for complicated business IT problems. They embrace a Continuous Service Improvement approach to drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability. Role Description The successful candidate is expected to have at least 5+ years experience in IT, preferably with Asset Management Business Applications and Processes. The IT Application Owner (ITAO) has sound IT risk management skills. They follow one of several possible service delivery approaches, acknowledge interference with the IT applications life cycle and assist with incorporating the adopted approach into best practice. The focus is on applications moving onto cloud. Here you support tracking of the application control status and help application dev-teams with practical advice. Make sure that all steps in Identity & Access Management cycle (on-boarding, recertification, off-boarding) are compliant against DB Policies and application is on-boarded to central tools. The ITAO is aware of the gap in the current infrastructure solutions and where industry innovations are along the maturity lifecycle. They work with application stakeholders to improve the infrastructure, ensuring compliance with the technical roadmap. The ITAO has a sound knowledge of development methodologies and the IT policies necessary to perform effectively in the organisation, aligned to the banks appetite for risk. The ITAO acts to improve safety and security of the application, compliance with regulations, policies and standards, enhance operational readiness, and ease maintenance of the environment for delivering change into production. The ITAO supports the banks audit function in the remediation of audit points and self-identified issues in order to reduce risk. The ITAO is responsible for producing and maintaining accurate documentation on compliance with methodologies, IT policies and IT security requirements. The ITAO interacts with and influences colleagues on the governance of IT platform reliability and resilience ITAOs will also be responsible for Application Decommissioning ITAOs will be driving activity that helps incidents reduction against an application Support compliance on all steps of SDLC process and make sure that all SDLC controls are green. You support the teams role as key contact for all security controls in the software delivery process and ensure that the security controls are evidenced by driving automated evidence. You are consulting with the ITAO community, information security specialists in our CSO organization, and other infrastructure teams like the ORR/SDLC teams. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Enterprise IT Governance: Responsible for review of current and proposed information systems for compliance with the organisation's obligations (including legislation, regulatory, contractual and agreed standards/policies) and adherence to overall strategy Information security :Communicates information security risks and issues to business managers and others. Performs basic risk assessments for small information systems. Contributes to vulnerability assessments. Applies and maintains specific security controls as required by organisational policy and local risk assessments. Investigates suspected attacks. Responds to security breaches in line with security policy and records the incidents and action taken. Information content publishing :Understands technical publication concepts, tools and methods and the way in which these are used. Uses agreed procedures to publish content. Obtains and analyses usage data and presents it effectively. Understands, and applies principles of usability and accessibility to published information. Business risk management :Investigates and reports on hazards and potential risk events within a specific function or business area. Continuity management :Implements and contributes to the development of a continuity management plan. Coordinates the assessment of risks to the availability, integrity and confidentiality of systems that support critical business processes. Coordinates the planning, designing, and testing of maintenance procedures and contingency plans. Data management :Assists in providing accessibility, retrievability, security and protection of data in an ethical manner. Methods and tools :Provide support on the use of existing method and tools. Configures methods and tools within a known context. Creates and updates the documentation of methods and tools Overall Responsibilities Summary: Make sure that all critical activities in application are monitored and logs are reviewed. Ensure appropriate controls onboarded and implemented where appropriate. Make sure that all steps in Identity & Access Management cycle (on-boarding, recertification, off-boarding) are compliant against DB Policies and application is on-boarded to central tools. Manage Internal and external application audits and Audit issue remediation activities. Completion of regular/recurring assessments Timely response to audit & regulatory requirements with evidence, were compliant. Make sure that infrastructure is compliant and has up-to-date patches. Plan for Application Hardware / Software / License upgrades or migration activities to align to the compliant platforms. Keep up-to-date DR Test Plan and manage regular DR Tests Manage application capacity forecasting and monitoring. Manage any IT Security incidents that may occur in the application. Support compliance on all steps of SDLC process and make sure that all SDLC controls are green. Application Decommissioning Drive incidents reduction against an application Planning/Organizing:Able to manage work but also to make the estimate, scheme in detail, work on deployment plans and manage deadlines. Familiar with planning and execution of Releases, Changes, Patches. Nice to have L3 role, exposure of handling incident analysis, patch preparation and implementation. Skilled individual to interact with L2 teams for incident and problem management cases. Your skills and experience Degree-level IT and/or information security qualification, or equivalent experience in Information Security and IT Security Experience in Software Development Lifecycle (SDLC) - from idea to production to understand our customer journey, these mostly application owners, business ISOs and development teams GCP-Cloud foundation knowledge General understanding of current security industry standards, best practices, and/or frameworks i.e.:NIST, ENISA, ISO27001, OWASP Problem-solving and analyticalskills with the ability to oversee complex processes Ability to educate a technical and non-technical audience about varioussecuritymeasure Excellent communications skills and very service oriented and customer friendly behaviour even in stressful situations Self-driven behaviour Fluent in English (written/verbal) Preferable Knowledgeofinformation securitytools e.g., security scan and testing tools Understanding of cloud engineering and native security features to support the migration path for applications onto the cloud environment Firm understanding of DevSecOps and the banks shift left agenda to integrate security in the software development lifecycle as earliest as possible. ISO or ITAO certification (for internals only) How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm

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2 - 7 years

4 - 9 Lacs

Noida

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Shouldhaveexpertiseonatleast2PACOnodesfordesignand deployment. CheckandvalidatetheTSDandhighlightany gaps,risksin solution to Presales and other stakeholders TroubleshootingsupporttoSEandanalysisofTraces Responsibletocreatedocumentforprojectlessonslearnings. KnowledgesharingandKTsessiondelivery. CaptureLessonslearninLLtool. ExtendSupporttoTeaminneedandpracticeinternalJIRA ShouldhaveExpertiseofallPACOportfolioproducts. ResponsibletosupportNPI/NPDprojectsdesign,deployment, upgrade and integration SupportonArchitecturechangeincomplexSUprojects/expansions ResponsibleforidentificationofServiceabilityneedsand highlight to practice leader. Actasmentorforjunior/new engineers. ResponsiblefordevelopingPACOnodescertificationsin coordination with KMCD. Around 12+ years of experience in Packet Core Projects Knowledge and Experience for Packet Core Equipment:MME, S/PGW, AMF, SMF, UPF Knowledge and Experience for Nokia Packet Core equipment:cMM, cMG, NRD Capable of understanding Technical Notes, Protocol Specs, Method of Procedure Linux knowledge is an advantage Basic understanding ofProject Management skill is an advantage Computer:MS Office, Teams Works typically in several technology areas with intermediate to advanced skill level or with one technology area at an advanced skill level. Creates implementation plan and technical infrastructure documents. Knows and works according to the Systems Integration (SI) delivery process. Creates test strategy and test cases. Contributes to gathering customer requirements, analysis, feature specification and requirement feasibility study. Contributes to migration procedures. Contributes to knowledge documentation in various tools like SharePoint, Share Inside, Yammer, ShareNet, discussion forums. Works autonomously and effectively in a mixed environment and uses best practices and knowledge of internal or external business issues to improve products or services. Has in-depth business knowledge and uses understanding of how relevant areas integrate to achieve objectives. Uses advanced analytical skills to solve complex problems or problems that do not have routine solutions and takes a new perspective. Shares initial ideas for professional direction of own organizational unit. Acts as a professional advisor and mentor for staff / work team / taskforces. May lead projects with manageable risks and resource requirements or small teams, handles day-to-day staff management issues, including resource management and allocation of work.

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0 - 2 years

2 - 4 Lacs

Gurgaon

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: Expected to build knowledge and support the team. Participate in Problem Solving discussions. Provide voice support to clients in troubleshooting and resolving technical issues. Ensure timely resolution of incidents and service requests. Collaborate with cross-functional teams to identify and resolve complex technical issues. Document and maintain accurate records of client interactions and technical solutions. Contribute to the continuous improvement of support processes and procedures. Stay updated with the latest product knowledge and industry trends. Assist in training new team members on technical support processes and tools. Professional & Technical Skills: Must To Have Skills:Proficiency in Service Desk Management, Service Desk Voice Support. Strong understanding of IT service management principles and best practices. Excellent problem-solving and analytical skills. Ability to effectively communicate technical information to non-technical clients. Experience in using ticketing systems and remote support tools. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

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5 - 10 years

7 - 12 Lacs

Mumbai

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Responsibilities As a Infrastructure Architect you would be responsible for Hybrid Cloud solutioning (Design, Build & Manage) for Infrastructure Support Sales of Hybrid Cloud Infrastructure Management. Architectural Design & Sizing of Hybrid Cloud. Recommend continuous performance improvement of Infrastructure Landscape Management of Storage, Servers, Network, Backup, Monitoring etc. Define, Implement and Manage Business Continuity. Drive Hybrid Cloud Security Requirements. Act as client advocate in helping them define the Hybrid Cloud strategy. End to End responsible & taking technical ownership of the Hybrid Cloud InfrastructureManagement. End to End System Management - Incident Management, Problem Management, Configuration Management, Change Management, Capacity Management etc. Required education Bachelor's Degree Required technical and professional expertise Hands on Technical Infrastructure Experience of 15+ years. Hands on experience on Virtualization Technologies. Hands on experience on Data Center Architecture. Hands on experience on various Operating Systems and Clustering Technologies. Hands on experience on Infrastructure Assessment across multiple Datacentres. Hands on experience on Design, Build and Manage of Storage, Servers, Network, Backup, Monitoring etc. Hands on experience (Design, Build and Manage) on Containers, Kubernetes. RedhatOpenshift. Sound knowledge on UNIX and Intel Architecture, DB Technologies. Performing technical Hybrid Cloud architect role. Management of large Hybrid Cloud end-to-end deals. Hands on expertise of IaaS/PaaS/SaaS services Ability to solution across all hyperscalers – AWS/Azure/Google Hands on experience of integration of Infrastructure tools. Experience on Automation, Infrastructure cost optimization. Designed & delivered large complex project on Hybrid Cloud Infrastructure. Experience working in India environment. Hybrid Cloud Infrastructure experience of 15+ years. Client Management and acted as an advisor for the client. Having India experience and worked in India Client Environment (Minimum 10 Year’s India experience). Having client experience on Financial Sector, Manufacturing Sector, Telecom Sector etc Preferred technical and professional experience Certification on AWS Professional Certification on AzureProfessional Certification on OS Clustering preferable Linux / Windows

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5 - 10 years

7 - 12 Lacs

Mumbai

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Responsibilities As a Infrastructure Architect you would be responsible for Hybrid Cloud solutioning (Design, Build & Manage) for Infrastructure Support Sales of Hybrid Cloud Infrastructure Management. Architectural Design & Sizing of Hybrid Cloud. Recommend continuous performance improvement of Infrastructure Landscape Management of Storage, Servers, Network, Backup, Monitoring etc. Define, Implement and Manage Business Continuity. Drive Hybrid Cloud Security Requirements. Act as client advocate in helping them define the Hybrid Cloud strategy. End to End responsible & taking technical ownership of the Hybrid Cloud InfrastructureManagement. End to End System Management - Incident Management, Problem Management, Configuration Management, Change Management, Capacity Management etc. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Hands on Technical Infrastructure Experience of 15+ years. Hands on experience on Virtualization Technologies. Hands on experience on Data Center Architecture. Hands on experience on various Operating Systems and Clustering Technologies. Hands on experience on Infrastructure Assessment across multiple Datacentres. Hands on experience on Design, Build and Manage of Storage, Servers, Network, Backup, Monitoring etc. Hands on experience (Design, Build and Manage) on Containers, Kubernetes, RedhatOpenshift Sound knowledge on UNIX and Intel Architecture, DB Technologies. Performing technical Hybrid Cloud architect role. Management of large Hybrid Cloud end-to-end deals. Hands on expertise of IaaS/PaaS/SaaS services Ability to solution across all hyperscalers – AWS/Azure/Google Hands on experience of integration of Infrastructure tools. Experience on Automation, Infrastructure cost optimization. Designed & delivered large complex project on Hybrid Cloud Infrastructure. Experience working in India environment. Hybrid Cloud Infrastructure experience of 15+ years. Client Management and acted as an advisor for the client. Having India experience and worked in India Client Environment (Minimum 10 Year’s India experience). Having client experience on Financial Sector, Manufacturing Sector, Telecom Sector etc. Preferred technical and professional experience Certification on AWS Professional Certification on AzureProfessional Certification on OS Clustering preferable Linux / Windows Certification on Virtualization Technology Certification on Data Center Architecture. Strong Communication Skills Customer Advocacy skills Techno Management skills

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5 - 10 years

7 - 12 Lacs

Mumbai

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Responsibilities As a Infrastructure Architect you would be responsible for Hybrid Cloud solutioning (Design, Build & Manage) for Infrastructure Support Sales of Hybrid Cloud Infrastructure Management. Architectural Design & Sizing of Hybrid Cloud. Recommend continuous performance improvement of Infrastructure Landscape Management of Storage, Servers, Network, Backup, Monitoring etc. Define, Implement and Manage Business Continuity. Drive Hybrid Cloud Security Requirements. Act as client advocate in helping them define the Hybrid Cloud strategy. End to End responsible & taking technical ownership of the Hybrid Cloud InfrastructureManagement. End to End System Management - Incident Management, Problem Management, Configuration Management, Change Management, Capacity Management etc. Required education Bachelor's Degree Required technical and professional expertise Hands on Technical Infrastructure Experience of 15+ years. Hands on experience on Virtualization Technologies. Hands on experience on Data Center Architecture. Hands on experience on various Operating Systems and Clustering Technologies. Hands on experience on Infrastructure Assessment across multiple Datacentres. Hands on experience on Design, Build and Manage of Storage, Servers, Network, Backup, Monitoring etc. Hands on experience (Design, Build and Manage) on Containers, Kubernetes, Redhat Openshift Sound knowledge on UNIX and Intel Architecture, DB Technologies. Performing technical Hybrid Cloud architect role. Management of large Hybrid Cloud end-to-end deals. Hands on expertise of IaaS/PaaS/SaaS services Ability to solution across all hyperscalers – AWS/Azure/Google Hands on experience of integration of Infrastructure tools. Experience on Automation, Infrastructure cost optimization. Designed & delivered large complex project on Hybrid Cloud Infrastructure. Experience working in India environment. Hybrid Cloud Infrastructure experience of 15+ years. Client Management and acted as an advisor for the client. Having India experience and worked in India Client Environment (Minimum 10 Year’s India experience). Having client experience on Financial Sector, Manufacturing Sector, Telecom Sector etc Preferred technical and professional experience 1. Certification on AWS Professional 2. Certification on Azure Professional 3. Certification on OS Clustering preferable Linux / Windows 4. Certification on Virtualization Technology 5. Certification on Data Center Architecture. 6. Strong Communication Skills 7. Customer Advocacy skills 8. Techno Management skills

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0 - 2 years

2 - 4 Lacs

Gurgaon

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Provide voice support to clients in troubleshooting and resolving technical issues.- Ensure timely resolution of incidents and service requests.- Collaborate with cross-functional teams to identify and resolve complex technical issues.- Document and maintain accurate records of client interactions and technical solutions.- Contribute to the continuous improvement of support processes and procedures.- Stay updated with the latest product knowledge and industry trends.- Assist in training new team members on technical support processes and tools. Professional & Technical Skills:- Must To Have Skills:Proficiency in Service Desk Management, Service Desk Voice Support.- Strong understanding of IT service management principles and best practices.- Excellent communication and interpersonal skills to effectively interact with clients.- Ability to troubleshoot and resolve technical issues in a timely manner.- Knowledge of incident management and ticketing systems.- Familiarity with remote desktop tools and software.- Good To Have Skills:Experience with cloud-based service desk platforms.- Experience in providing technical support for enterprise applications. Additional Information:- The candidate should have a minimum of 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualifications 15 years full time education

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