Technical Content Writer

As a Technical Writer, your main responsibility will be to develop comprehensive documentation that meets the organizational standards. You will need to obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content. Additionally, you will be required to write user-friendly content that meets the needs of the target audience, turning insights into language that sets our users up for success. Your role will also involve evaluating current content and developing innovative approaches for improvement. - Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements. - Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation. - Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage. - Research, create, and maintain information architecture templates that uphold organizational and legal standards and allow for easy data migration. - Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation. - Bachelor's degree in a relevant technical field. - 1-3 years of industry experience as an effective technical writer. - Proven ability to quickly learn and understand complex topics. - Previous experience writing documentation and procedural materials for multiple audiences. - Superior written and verbal communication skills, with a keen eye for detail. - Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content.,