Technical Consultant - L2

Job Description

Role Purpose The technical consultant professionals will provide technical expertise to plan, analyse, define and support the delivery of technical capabilities for clients transformation, enhancement, advanced problem-solving skills and support projects. They will use a mix of consultative skills, technical expertise to effectively integrate packaged technology into our clients business environment and achieve business results. Candidates in this role will also contribute to pre-sales support and practice development activities for their respective technical area of expertise. This role requires experienced candidates for several positions and seniority levels Do Delivery: Independently work as an expert in the respective SAP technical workstream for an SAP implementation/conversion/development/enhancement /support project High level design, detailed design and develop technical / integration solutions to meet those needs Work with clients to understand their business needs and processes Participate in technical and technology workshops to understand and deliver integration requirements Drive client discussions to define the integration requirements and translate the requirements to the technical solution Provide training and support to end-users Write technical specifications and test plan for development team to ensure test driven development Manage projects and timelines Provide expert support to various projects and delivery engagements as and when required Drive innovation/transformation agenda in large existing accounts, provide delivery Provide delivery support and escalation management Interaction with SAP and with party partners Practice development Capacity Building - Mentoring teams, driving certifications etc., Capability Building - Developing tools, automation and GenAI frameworks, best practices etc., Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Delivery Head/Manager To report on project progress To manage client escalation To seek any help that is required to deliver requirements successfully Practice/Competency & Manager Guide, develop, mentor fresher in SAP Seek support for upskilling/certification Develop reusable components for common requirements Pre-sales Manager Provide technical inputs for proposal Provide resource requirement for proposed solution of respective track Participate client meetings/orals/workshops External Process/Business owner from Clients Project team Understanding the scope and business requirement Prepare technical specification and test plan to start development work Act as POC for respective technical module / workstream throughout the project lifecycle (Design-Develop-support) Display Lists the competencies required to perform this role effectively: Technical Competencies/ Skill Competency Levels Foundation Business requirement / scope understanding of respective technical area Prior work experience in respective SAP technical area People & Customer management Competent Proficient in respective SAP technology and own end to end responsibility of respective track working with functional experts or Architects Proficient to discover existing SAP applications and interfaces, experience to analyze and identify migration opportunity of existing interfaces and applications SAP S/4HANA Certification(s), in core technology areas SAP consulting experience including customer facing implementations, conversion, rollout, support and expert advisory assignments in S/4HANA environment Experience in clean core approach and cloud adaption Good understanding of the integration aspects within SAP applications Expert NA Master NA Behavioral Competencies/Secondary Skills Experienced in a multi-cultural, multi-location distributed global delivery setup Excellent communication skill in verbal and written English Very good capabilities and experience in people management and stakeholder management Deliver No. Performance Parameter Measure 1 Job Knowledge Consider existing skill levels & measure cross skills & upskills acquired to remain current on new development in respective SAP Technical module 2 Customer Satisfaction As defined by clients SLAs 3 Manging change & Improvement Measure effectiveness in initiating changes, adapting to changes from old methods when they are no longer effective Measure overall adaptability/flexibility to move from one project to another project 4.Functional Leadership Measure effectiveness in accomplishing work assignments through subordinates; delegating & coordinating effectively 5 Customer Responsiveness Measure Responsiveness & courtesy in dealing with external customer, internal staff, teammates in courteous manner