Job
Description
You will be responsible for leading business analysis functions for medium to large-scale projects and enhancements at Fulcrum Digital. Your role involves formulating and defining system scope and objectives based on user needs, understanding of applicable business systems, and industry best practices. You will create or modify processes and procedures to solve problems, considering technical feasibility and desired results. It is essential to work closely with vendor partners, team members, business, and IT leaders to elicit and document business needs and requirements. **Key Responsibilities:** - Lead business requirements gathering for projects and enhancements. - Manage and facilitate communications between IT teams, business, and vendors. - Formulate and design system scope and objectives based on user needs and understanding of business processes. - Identify, evaluate, and recommend potential solution options, supporting resolution via projects and enhancements through to production deployment. - Perform operational support activities to triage and research production support issues, advocate for business users, and manage resolution of production defects through to production deployment. - Provide subject matter expertise and guidance to project team members concerning P&C insurance and system implementations. - Participate in the full software development life cycle (SDLC) including requirements collection, functional design document translation, technical design, test planning, QA and UAT phase support, user documentation processes, training users on new applications, Go Live activities, and operational support turnover activities. **Qualifications:** - Bachelor's Degree preferred (preferably in MIS, IT, or Business) - 8-10 years of experience preferred - Excellent problem-solving and analytical skills - Experience writing business requirements and functional specs - Demonstrated knowledge of SDLC - Experience with UI/design specs/wireframes - Knowledge of Microsoft Office products (Visio, Excel, Word, PowerPoint, and Access) - Knowledge of UML and BPMN - Knowledge of formal methodologies for planning and executing application development, enhancement, or support - Ability to write business requirements and functional specifications - Strong writing and communication skills - Strong customer service orientation - Strong interpersonal relationship building skills - Strong analytical ability - Strategic thinking - Superior attention to detail - Ability to juggle multiple, competing, frequently changing deadlines and priorities - Ability to work effectively as part of a team You will be responsible for leading business analysis functions for medium to large-scale projects and enhancements at Fulcrum Digital. Your role involves formulating and defining system scope and objectives based on user needs, understanding of applicable business systems, and industry best practices. You will create or modify processes and procedures to solve problems, considering technical feasibility and desired results. It is essential to work closely with vendor partners, team members, business, and IT leaders to elicit and document business needs and requirements. **Key Responsibilities:** - Lead business requirements gathering for projects and enhancements. - Manage and facilitate communications between IT teams, business, and vendors. - Formulate and design system scope and objectives based on user needs and understanding of business processes. - Identify, evaluate, and recommend potential solution options, supporting resolution via projects and enhancements through to production deployment. - Perform operational support activities to triage and research production support issues, advocate for business users, and manage resolution of production defects through to production deployment. - Provide subject matter expertise and guidance to project team members concerning P&C insurance and system implementations. - Participate in the full software development life cycle (SDLC) including requirements collection, functional design document translation, technical design, test planning, QA and UAT phase support, user documentation processes, training users on new applications, Go Live activities, and operational support turnover activities. **Qualifications:** - Bachelor's Degree preferred (preferably in MIS, IT, or Business) - 8-10 years of experience preferred - Excellent problem-solving and analytical skills - Experience writing business requirements and functional specs - Demonstrated knowledge of SDLC - Experience with UI/design specs/wireframes - Knowledge of Microsoft Office products (Visio, Excel, Word, PowerPoint, and Access) - Knowledge of UML and BPMN - Knowledge of formal methodologies for planning and executing application development, enhancement, or support - Ability to write business requirements and functional specifications - Strong writing and communication skills - Strong customer service orientation - Stro
