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2 Job openings at Tech Vistar IT Solutions Pvt Ltd
Site technician - Desktop Support Engineer

Mumbai, Maharashtra, India

0 years

None Not disclosed

On-site

Full Time

Key Responsibilities: · Desktop Support: · Providing technical assistance to en · d-users for computer hardware and software problems. · Troubleshooting issues with operating systems (like Windows), email clients (like Outlook), and other common software. · Installing, configuring, and maintaining desktop and laptop computers, printers, and other peripherals. · Managing user accounts and access permissions. · Cabling and Infrastructure: · Installing, terminating, and testing copper and fiber optic cables. · Troubleshooting cable and network connectivity issues. · Working with network equipment such as routers, switches, and access points. · Potentially assisting with the installation of other low-voltage systems like security cameras or audio-visual equipment. · General IT Support: · Maintaining and updating IT equipment inventory. · Documenting troubleshooting steps and procedures. · Working with vendors for hardware and software support. · Ensuring a safe and secure IT environment. · Factory-Specific Tasks: · May be involved in supporting specialized equipment or systems used in the factory setting. · May need to adapt to shift work or non-standard work schedules to support factory operations. · May need to work with production teams to resolve IT-related issues impacting manufacturing processes.

Network Engineer

Mumbai, Maharashtra, India

0 years

None Not disclosed

On-site

Full Time

Key Responsibilities:  Set up and support IPsec VPN tunnels for secure communication between locations.  Assist in the deployment and basic management of SD-WAN solutions.  Configure and maintain firewall rules and security policies under guidance.  Perform routine checks on network health and help resolve common connectivity issues.  Support routing and switching tasks under supervision using OSPF or static routes.  Maintain basic documentation related to network configurations and changes.  Coordinate with internet providers and vendors for service issues.  Provide L1/L2 level support for network-related issues raised by users. Mandatory Technical Skills:  Basic to intermediate knowledge of IPsec VPNs.  Familiarity with SD-WAN platforms (Fortinet, Cisco, or similar).  Experience configuring firewalls such as FortiGate, Palo Alto, or Cisco ASA.  Understanding of network basics: IP addressing, VLANs, NAT, DHCP, ACLs.  Ability to use tools like ping, traceroute, or basic logs for troubleshooting.

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