Tech BA

ROLE: Business Analyst Lead

Technical Skills:

• Collaborate with business stakeholders to understand and document current business processes and automation requirements.
• Analyze and assess business processes to identify automation opportunities and areas for improvement.
• Work with cross-functional teams to define and document detailed business requirements for automation projects, including process flows, use cases, and user stories.
• Facilitate workshops and meetings to gather input and feedback from business users and subject matter experts.
• Collaborate with IT and automation teams to translate business requirements into technical specifications for automation solutions.
• Assist in the selection and implementation of automation tools and technologies.
• Create test plans, test cases, and conduct testing to ensure that automation solutions meet business requirements.
• Monitor the performance of automation solutions, track key performance indicators, and make recommendations for continuous improvement.
• Provide training and support to end-users and ensure the successful adoption of automation solutions.
• Stay current with industry best practices and emerging automation trends.

Behavioral Skills :

• Good Communication skills
• Flexible to rotational shifts

  , 5 days WFO

• Team Player, Ability to work in a changing environment
• Strong problem solving and analytical skills
• Ability to work independently or within a team
• Manage day-to-day challenges and communicate developmental risks with the technical team

Qualifications & Experience:

• Bachelors degree in computer science, Software Engineering, or a related field.
• Proven experience as a Business Analyst, with a focus on automation and process improvement.
• Proficiency in business process modeling and documentation tools.
• Familiarity with automation technologies and tools, such as robotic process automation (RPA) and workflow automation platforms.
• Minimum 5-7 years of experience in business analysis role and minimum 2+ years of experience as a Lead business analyst
• Product implementation experience is preferred