Key Responsibilities:1. Accounting & Bookkeeping Maintain and update day-to-day accounting transactions in Tally/ERP system. Prepare journal entries, ledger reconciliations, and trial balances. Handle accounts payable/receivable and vendor reconciliations. Ensure month-end and year-end financial closing as per accounting norms. 2. Taxation (Direct & Indirect) Prepare and file monthly/quarterly GST returns (GSTR-1, GSTR-3B). Handle TDS deduction, payment, and filing of quarterly TDS returns. Assist in computation and filing of corporate income tax returns. Coordinate with auditors and tax consultants during statutory audits and assessments. 3. Statutory Compliance Ensure compliance with Income Tax Act, GST Act, Companies Act, and other financial regulations. Maintain all statutory registers and documentation for audit readiness. Manage ROC filings in coordination with the company secretary (if applicable). 4. Financial Reporting & Analysis Prepare MIS reports, balance sheets, P&L statements, and cash flow statements. Support management with data for budgeting, cost control, and forecasting. Conduct variance analysis and report key financial indicators to management. 5. Internal Control & Process Improvement Identify process gaps and suggest improvements for better financial control. Ensure strong internal checks for invoices, expenses, and vendor payments. Key Skills Required:Strong knowledge of Tally Prime / ERP software In-depth understanding of GST, TDS, Income Tax, and Accounting Standards Proficiency in Excel and financial analysis Excellent communication and coordination skills Detail-oriented, analytical mindset with high accuracy Qualification:B.Com / M.Com / MBA (Finance) / CA Inter preferred
Key Responsibilities:Make outbound calls to potential customers, café partners, and vendors to promote Namaste Chai. Generate and qualify leads for franchise, catering, or bulk orders. Explain product offerings, pricing, and company benefits clearly and persuasively. Maintain call logs, lead sheets, and CRM data accurately. Follow up on previous leads and convert interested prospects into meetings or sales. Handle inbound calls, inquiries, and basic customer service questions. Work closely with the sales and marketing team to achieve weekly and monthly call targets. Maintain a professional and friendly tone during all customer interactions.
Key Responsibilities 1. Regulatory & Listing Compliance Ensure timely compliance with SEBI (LODR) Regulations, Companies Act, FEMA (where applicable), Insider Trading Regulations, and other relevant laws. Prepare, review and file all periodic and event-based disclosures to stock exchanges (Sebi filings, shareholding pattern, corporate governance reports, outcome of board meetings, etc.). Coordinate and ensure compliance with statutory filings (MCA e-forms, annual returns, financial statements disclosures and annual reports). 2. Board & Governance Support Organize and manage Board meetings, Committee meetings (Audit, Nomination & Remuneration, Stakeholders’ Relationship, Risk Management, CSR etc.) — agenda preparation, notice, background papers, minutes and follow-ups. Advise the Board on corporate governance best practices and regulatory changes; implement Board decisions and maintain Board effectiveness. Assist in Board composition matters, director on-boarding, induction programs and maintenance of KYC/Fit & Proper records. 3. Secretarial & Statutory Records Maintain statutory registers, minute books, share transfer ledgers, and records under the Companies Act and listing regulations. Coordinate with Registrar & Share Transfer Agent on transfers, dematerialization, split/ consolidation and transmission matters. Conduct periodic secretarial audits and ensure corrective action on audit findings. 4. Shareholder & Stakeholder Management Handle investor relations in coordination with IR/Finance — respond to shareholder queries, manage share transfers, dividend processing and grievance redressal within prescribed timelines. • • • • • • • • • • 1 Prepare and coordinate Annual General Meeting (AGM): notices, postal ballots/e-voting, proxies, scrutinizers and post-meeting compliances. 5. Legal & Contractual Support Review commercial contracts, MOUs, joint ventures, non-disclosure agreements, and other corporate documents from a compliance perspective (coordinate with legal counsel for litigation and major legal matters). Assist in corporate actions — rights issue, bonus issue, buybacks, mergers & acquisitions, demergers, and listing/ delisting processes. 6. Risk, Policies & Internal Controls Develop and update company policies (Insider Trading Code, Whistleblower Policy, Board Charter, Code of Conduct, Related Party Transaction Policy, etc.). Implement internal controls for secretarial and compliance processes and train teams on these policies. 7. Liaison & Representation Act as company’s designated officer for SEBI, Stock Exchanges, Ministry of Corporate Affairs and other regulatory bodies. Coordinate with statutory auditors, internal auditors, legal advisors and external consultants.
Key Responsibilities:Record daily sales, purchases, and expenses in Tally / Excel. Support daily cash and bank reconciliations. Assist in maintaining outlet-wise expense and petty cash reports. Help in verifying and filing bills, invoices, and vouchers. Coordinate with outlet managers for daily reports and documents. Assist senior accountant in preparing GST and TDS data. Support in month-end closing and audit preparation.
Key Responsibilities:1. Operations ManagementEnsure smooth day-to-day functioning of the outlet including opening, closing, and shift management. Maintain hygiene, cleanliness, and service standards as per company SOPs. Ensure quality control over food, beverages, and customer service delivery. Manage cash handling, billing accuracy, and daily sales reconciliation. Oversee inventory management — stock ordering, wastage control, and coordination with central kitchen/supply chain. 2. Customer ExperienceGreet and interact with customers courteously; handle feedback and complaints promptly. Ensure quick service, product presentation, and consistent taste as per Namaste Chai brand standards. Build regular customer relationships to increase loyalty and repeat business. 3. Team ManagementSupervise and train outlet staff (baristas, kitchen crew, service staff, cleaners). Schedule shifts, monitor attendance, and maintain discipline and grooming standards. Motivate the team to achieve daily sales targets and deliver exceptional customer service. 4. Sales & PerformanceAchieve daily, weekly, and monthly sales targets. Track outlet performance through reports (sales, footfall, average billing, wastage, etc.). Promote upselling and cross-selling initiatives. Support marketing campaigns and new product launches at the outlet. 5. Compliance & ReportingEnsure all licenses, safety, and food compliance requirements are adhered to. Maintain accurate daily reports on sales, inventory, petty cash, and staff attendance. Submit daily, weekly, and monthly reports to the Area/Operations Manager.
Key Responsibilities:1. Operations ManagementEnsure smooth day-to-day functioning of the outlet including opening, closing, and shift management. Maintain hygiene, cleanliness, and service standards as per company SOPs. Ensure quality control over food, beverages, and customer service delivery. Manage cash handling, billing accuracy, and daily sales reconciliation. Oversee inventory management — stock ordering, wastage control, and coordination with central kitchen/supply chain. 2. Customer ExperienceGreet and interact with customers courteously; handle feedback and complaints promptly. Ensure quick service, product presentation, and consistent taste as per Namaste Chai brand standards. Build regular customer relationships to increase loyalty and repeat business. 3. Team ManagementSupervise and train outlet staff (baristas, kitchen crew, service staff, cleaners). Schedule shifts, monitor attendance, and maintain discipline and grooming standards. Motivate the team to achieve daily sales targets and deliver exceptional customer service. 4. Sales & PerformanceAchieve daily, weekly, and monthly sales targets. Track outlet performance through reports (sales, footfall, average billing, wastage, etc.). Promote upselling and cross-selling initiatives. Support marketing campaigns and new product launches at the outlet. 5. Compliance & ReportingEnsure all licenses, safety, and food compliance requirements are adhered to. Maintain accurate daily reports on sales, inventory, petty cash, and staff attendance. Submit daily, weekly, and monthly reports to the Area/Operations Manager.
Key Responsibilities:1. Operations ManagementEnsure smooth day-to-day functioning of the outlet including opening, closing, and shift management. Maintain hygiene, cleanliness, and service standards as per company SOPs. Ensure quality control over food, beverages, and customer service delivery. Manage cash handling, billing accuracy, and daily sales reconciliation. Oversee inventory management — stock ordering, wastage control, and coordination with central kitchen/supply chain. 2. Customer ExperienceGreet and interact with customers courteously; handle feedback and complaints promptly. Ensure quick service, product presentation, and consistent taste as per Namaste Chai brand standards. Build regular customer relationships to increase loyalty and repeat business. 3. Team ManagementSupervise and train outlet staff (baristas, kitchen crew, service staff, cleaners). Schedule shifts, monitor attendance, and maintain discipline and grooming standards. Motivate the team to achieve daily sales targets and deliver exceptional customer service. 4. Sales & PerformanceAchieve daily, weekly, and monthly sales targets. Track outlet performance through reports (sales, footfall, average billing, wastage, etc.). Promote upselling and cross-selling initiatives. Support marketing campaigns and new product launches at the outlet. 5. Compliance & ReportingEnsure all licenses, safety, and food compliance requirements are adhered to. Maintain accurate daily reports on sales, inventory, petty cash, and staff attendance. Submit daily, weekly, and monthly reports to the Area/Operations Manager.
Key Responsibilities:1. Operations ManagementEnsure smooth day-to-day functioning of the outlet including opening, closing, and shift management. Maintain hygiene, cleanliness, and service standards as per company SOPs. Ensure quality control over food, beverages, and customer service delivery. Manage cash handling, billing accuracy, and daily sales reconciliation. Oversee inventory management — stock ordering, wastage control, and coordination with central kitchen/supply chain. 2. Customer ExperienceGreet and interact with customers courteously; handle feedback and complaints promptly. Ensure quick service, product presentation, and consistent taste as per Namaste Chai brand standards. Build regular customer relationships to increase loyalty and repeat business. 3. Team ManagementSupervise and train outlet staff (baristas, kitchen crew, service staff, cleaners). Schedule shifts, monitor attendance, and maintain discipline and grooming standards. Motivate the team to achieve daily sales targets and deliver exceptional customer service. 4. Sales & PerformanceAchieve daily, weekly, and monthly sales targets. Track outlet performance through reports (sales, footfall, average billing, wastage, etc.). Promote upselling and cross-selling initiatives. Support marketing campaigns and new product launches at the outlet. 5. Compliance & ReportingEnsure all licenses, safety, and food compliance requirements are adhered to. Maintain accurate daily reports on sales, inventory, petty cash, and staff attendance. Submit daily, weekly, and monthly reports to the Area/Operations Manager.
Key Responsibilities: Record daily sales, purchases, and expenses in Tally / Excel. Support daily cash and bank reconciliations. Assist in maintaining outlet-wise expense and petty cash reports. Help in verifying and filing bills, invoices, and vouchers. Coordinate with outlet managers for daily reports and documents. Assist senior accountant in preparing GST and TDS data. Support in month-end closing and audit preparation.
Key Responsibilities:1. Operations ManagementEnsure smooth day-to-day functioning of the outlet including opening, closing, and shift management. Maintain hygiene, cleanliness, and service standards as per company SOPs. Ensure quality control over food, beverages, and customer service delivery. Manage cash handling, billing accuracy, and daily sales reconciliation. Oversee inventory management — stock ordering, wastage control, and coordination with central kitchen/supply chain. 2. Customer ExperienceGreet and interact with customers courteously; handle feedback and complaints promptly. Ensure quick service, product presentation, and consistent taste as per Namaste Chai brand standards. Build regular customer relationships to increase loyalty and repeat business. 3. Team ManagementSupervise and train outlet staff (baristas, kitchen crew, service staff, cleaners). Schedule shifts, monitor attendance, and maintain discipline and grooming standards. Motivate the team to achieve daily sales targets and deliver exceptional customer service. 4. Sales & PerformanceAchieve daily, weekly, and monthly sales targets. Track outlet performance through reports (sales, footfall, average billing, wastage, etc.). Promote upselling and cross-selling initiatives. Support marketing campaigns and new product launches at the outlet. 5. Compliance & ReportingEnsure all licenses, safety, and food compliance requirements are adhered to. Maintain accurate daily reports on sales, inventory, petty cash, and staff attendance. Submit daily, weekly, and monthly reports to the Area/Operations Manager.