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2.0 - 6.0 years
3 - 6 Lacs
Chennai
Work from Office
Job Purpose: Team Manager leads a team of tele-callers and is directly responsible for the performance of team members leading to fulfilment of Business objectives. Monitoring and tracking the tele-callers on revenue generation, product penetration, digital penetration, liability growth and ensure that the required product mix is maintained at resource level to achieve the targeted number. Team Manager will be responsible for Sales Management through leads generated for a set of products from a fixed non managed customer with the express objective of achieving business targets and efficiency targets related to outbound database calling management. Responsible to lead a team of Telesales executives who in turn reaches out to customer to have requested for voluntary card closure & retain them through complaint resolution. Assists in removal of temporary blocks on card to enable customer to use / activate & increase spends. Responsible to work on Reactivation of customers to ensure winback their spends to the existing Portfolio. The Team Manager to ensure the budgeted workstations are staffed, operational and staff is motivated. Review, train and taking corrective action at the resource level to ensure that set and agreed upon targets are met. To be the first level escalations and follow up with the departments, close and communicate with the customers. We are conducting walk-in-drive on 21st Jun 2025 from 10 .30AM-3 .30PM @Porur Commerzone Refer your friends for the below mentioned role. Team Manager - virtual Sales Interview location : Porur Commerzone, chennai Date Of Interview :21st Jun 2025 Timing : 10.30 am to 3:30 pm Branch Name and Address : HDFC Bank Ltd, Block 2 , 5th Floor, Virtual Sales Channel Commer zone Mount Poonamalle Road , porur Chennai - 600116 Contact Person : Saravanan Madurai & Venkataramani Ranganathan
Posted 10 hours ago
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