Team Manager

JOB ROLE:

>>2+ years of experience in a leadership role within the mapping domain
>>Focus on maximizing Customer Experience while optimizing costs >>Contribute to the development of short and long term strategic business goals >>Retaining talents and enhance employee satisfaction for the aligned business >>Provide functional support and direction to the Managers and team leaders >>Monitor the performance of the line Managers and coach them on regular basis >>Assist with training and identify training needs within the group >>Liaison with and review support functions >>Proficient in conflict management

>>Strong customer service orientation
>>Exposure to Geographical Information System(GIS) knowledge >>Should have atleast 18 months of experience in Geographical Information System(GIS) domain >>Management of daily activities of a team size of 250+ analysts >>Monitor project progress, identify and mitigate risks, and adjust strategies as needed. >>Highly analytical and logical >>Good skills in Computers especially MS Office\ Office 365 ">>Responsible for Process level compliance on various standards (BS 7799, COPC, etc) and process improvement projects (Six Sigma, Lean)" >>Proficiency in Work-force management applications, Quality tools and technologies >>Excellent knowledge of Service Delivery in a voice/semi voice process >>Well versed with Microsoft applications, specially excel and power point >>The job will require fairly high amount of work in shift environment as per requirement

IF ANY ONE INTERESTED PLEASE SHARE YOUR RESUME TO MY MAIL ID :