Team Leader

Job Summary:We are looking for a dynamic, target-driven, and experienced Team Leader to manage and guide our sales team. The ideal candidate will be responsible for driving daily sales operations, coaching team members, improving lead conversion rates, and ensuring the consistent achievement of monthly revenue targets. [1, 2]Key Responsibilities:

• Team Management & Leadership: Lead, supervise, and motivate a team of Telesales Executives and Field Sales representatives to achieve daily and monthly targets. [1, 2]
• Target Achievement & Revenue Growth: Drive business development initiatives for IT and digital marketing services (SEO, Website Design, Social Media, Lead Generation). [1, 2]
• Training & Coaching: Conduct regular training sessions, monitor sales calls, and guide team members on pitch improvement, objection handling, and deal closures. [1, 2]
• Performance Tracking & Reporting: Monitor individual and team KPIs, maintain daily MIS/sales reports using MS Excel, and update CRM dashboards. [1, 2]
• Escalation & Client Handling: Handle complex client queries, assist the team in high-value negotiations, and ensure high customer satisfaction. [1, 2]
• Process Coordination: Coordinate closely with management and operations teams to ensure smooth client onboarding and project delivery. [1]

Required Skills & Qualifications:

• Experience: Proven track record in B2B Sales, Telesales, or Field Sales, preferably within the IT, Software, or Digital Marketing Agency sector.
• Leadership: Strong ability to manage pressure, resolve team conflicts, and keep the team motivated in a target-oriented environment.
• Communication: Excellent verbal and written communication, negotiation, and persuasion skills (Hindi & English).
• Technical Proficiency: Good working knowledge of MS Excel, Google Sheets, and CRM tools for tracking leads and reporting. [1, 2, 3]

Pay: ₹25,000.00 - ₹65,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid time off
• Provident Fund

Work Location: In person