Team Leader - Operations

Job Description: Team Lead – Operations (Fintech Process)

• Designation: Team Lead – Operations
• Process: Fintech / Financial Services
• Location: Malad, Mumbai
• Experience: 4+ years of overall experience
• Team Lead Experience: Minimum 1 year of experience as a Team Lead (must be documented on paper)
• CTC: Up to ₹10 LPA
• Shift: 24/7 rotational shifts
• Working Days: 5 days a week
• Weekly Off: Saturday and Sunday (fixed)
• Communication: C1-level communication skills required

Key Requirements

• Must have experience in Fintech, Anti-Money Laundering (AML), Compliance, or Financial Services.
• Prior experience handling international voice processes is mandatory.
• Minimum 1 year of documented Team Lead experience.
• Excellent verbal and written communication skills.
• Strong leadership, team management, and problem-solving abilities.
• Ability to manage team performance and ensure compliance with process guidelines.

Preferred Candidate Profile

Candidates with experience in Fintech, AML, Compliance, or Financial Services and a background in international voice operations are encouraged to apply.

Interested candidates can share their updated CV -anchalsingh@enhanceplus.org

Pay: ₹500,000.00 - ₹1,000,000.00 per year

Experience:

• Team Lead on paper: 1 year (Required)
• Fintech Process: 1 year (Required)

Work Location: In person